The Postal Service is modernizing the payment, acceptance and verification process for commercial packages. Launching now for USPS Automated Returns, the customer experience will be transformed by providing package level details in near real-time, based on attributes captured by package processing equipment. Return packages will be automatically paid from the customer’s Enterprise Payment System (EPS) account when delivered. Visibility to pricing and payment is available through IV-MTR and online through the EPS portal. In the next phase, outbound packages will be incorporated, with all packages being validated in the same consistent manner, regardless of commercial payment method. The modernized Package Platform’s improved package level detail and visibility will provide transparency into verifications and assessments.
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