College/University Workshops
The following sessions will be presented at MAILCOM 2024 Spring:
SESSION CU201
Leading Your Mail Center Vision and Making it a Reality
Campus and corporate mail service visionaries are expected to lead and manage operations to optimize service levels. Do you have a mission statement and core values? This session will provide insight into creating a mission and vision to set the tone to enhance services and create opportunities to provide best practices. Gain resources to strengthen your services that promotes productivity and efficiencies. Presented by Peggy Smith, BS, EMCM, MDP, CMM Veteran University Mail Services Senior Manager and Brynka Logistical Solutions Specialist
Tuesday, March 19 – Round Four, 1:45-2:45pm
SESSION CU203
Strategies to Reshape Your Team and Benchmarking Tools to Enhance Service Levels
Focus on strategies to develop success through teamwork and benchmarking. Gain resources to utilize avenues to enhance performance and benchmarking tools to positively impact workflow. And discover insight to develop effective approaches to team building. Ideal for campus and corporate mail and print operations to ignite your services. Presented by Peggy Smith, BS, EMCM, MDP, CMM – Veteran University Mail Services Senior Manager and Brynka Logistical Solutions Specialist
Monday, March 18 – Round Two, 3:15-4:15pm
SESSION CU205
College & University Roundtable
Come join this panel of industry veterans as they share with you their secrets for saving money and improving departmental services. Learn how the communications you provide to your campus community is critical to your department s success and see the benefits of developing and establishing training seminars & workshops for your customers.
Wednesday, March 20 – Round Nine, 2:00-2:50pm
