Print-Mail Production

The following sessions will be presented at MAILCOM 2024 Spring:


SESSION PP201

The Life Cycle of Your Mail

This session will provide an overview from the birth to delivery of a piece of mail. Learn how a piece of mail travels through production and shipping activities, identify the weak and strong spots inside of today’s mail tracking, and gain an understanding of the benefits of adding detailed tray tracking into the data collection steam and how it will better support mailers and printers. Presented by, Nic Marois, Director of Sales and Marketing, CapStone Technologies

Tuesday, March 19 – Round Four, 1:45-2:45pm


SESSION PP203

Outsourcing Your Print Production

Hear from the trenches the real-life considerations you need to keep in mind when considering outsourcing your print production operations and the multitude of workflows, processes and functions across an enterprise that need to be involved in the decisions. Instructors: Christine Erna, Business Systems Consultant, Highmark Document Solutions and Mark Rheaume, Ricoh Digital Services

Tuesday, March 19 – Round Six, 4:15-5:15pm


SESSION PP209

Tips & Tricks for Reducing In-House Print & Mail Costs

Tasked with reducing costs this year? Start with low hanging fruit. What departments outsource their printing needs, does your team have the ability to do what they are doing in house within current capacity? If so, ask to see their outsourced expenses for last year, compare those to your all-in cost to produce the same in house. Dealing with supply chain shortages and delays? How can you buy in bulk and save cost? Instructor: Kathy Howell, AVP Client Management, CPMI Solutions

Wednesday, March 20 – Round Seven, 11:15-12:15pm


SESSION PP301

Successfully Managing In-House Print & Mail Operations

This presentation will cover proven methods to successfully developing world-class in-house operations – whether it’s Print, Mail or any other function. Ten important keys to success will be covered: great management, maximizing your most important resource – people, working with business partners, measuring performance, justifying resources, marketing your services, commitment to quality, redundancy/back-up, continuous learning & improvement, and the 3 “Ps” approach to world class operations. Proven and practical techniques from successful in-house operations will be shared. Come prepared to learn some new ideas that can help your operations be even more successful! Instructor: Wes Friesen, MBA, OSPC, EMCM, CMDSM, MCOM, MDC, President, Solomon Training & Development and George Fox University Instructor

Monday, March 18 – Round Two, 3:15-4:15pm