Distribution Management

The following sessions will be presented at MAILCOM 2024 Spring:


SESSION DS105

Inbound Package Tracking Lifecyle – Tips and Tricks for Success

This session covers productivity strategies for Inbound parcel handling including receipt, storage, and delivery. The session will outline suggested procedures for each phase of the process to optimize parcel handling, and information sharing. The session group will also be asked to share their successful strategies for parcel management. Instructor: Kelly Smith, Principle, TrackIT

Monday, March 18 – Round Two, 3:15-4:15pm


SESSION DS109

Turning Data into Dollars

Carrier invoices and shipping data is crucial for monitoring and managing parcel spend. However, majority of carrier data is not user friendly. In this session we will show you how to pull the most meaningful reports and take a deep dive into your data. We are sharing our top analyses that are proven to get real results in cost savings. In addition to creating a shipper benchmark, learn how to quantify the impact of new surcharges and surcharge updates and what they mean to your bottom line. Instructor: Stephanie Martin, Managing Director, Navigo Consulting Group

Tuesday, March 19 – Round Six, 4:15-5:15pm


SESSION DS201

Tips for Cutting Shipping Costs

Are you getting the best rates for your shipping services? Or is the business down the road paying a lot less for the same services? The fact is businesses that do not aggressively manage their express and package shipments are losing thousands of dollars a year. Come hear this panel of experts share some little known secrets for cutting FedEx, UPS and other shipper’s costs. Instructor: Margie Mitchell, CMDSM, Enterprise Account Manager, UPS Mail Innovations

Monday, March 18 – Round Three, 4:30-5:30pm


SESSION DS203

Parcel Lockers: Solutions to Manage Incoming Packages and Mail

Parcel lockers have been around for many years. The industry has finally caught up with the technology to drive real efficiencies in the solution. How? Mobile work-forces, “hoteling, demand for 24-hour service and availability and other changes that are driving businesses away from the traditional mail/package delivery at the cubicle models. In this session, the presenters will share real life examples and experiences of how to optimize this change. The lockers can be wonderfully versatile if configured and planned appropriately. The factors that make this possible are not always obvious. In this session they will be identified and tools to optimize each shared. Instructors: Christine Erna, Business Systems Consultant, Highmark Document Solutions and Mark Rheaume, Ricoh Digital Services

Monday, March 18 – Round One, 2:00-3:00pm


SESSION DS205

E-commerce Fulfillment & Shipping

Fulfillment and shipping are often the final and most important touch points when it comes to the customer experience. It’s critical to adopt a process and implement current technology to streamline costs and meet the ever-rising customer expectations. Come and see how you can reduce errors, reduce costs and exceed customer expectations. Instructor: Margie Mitchell, CMDSM, DHL eCommerce Solutions

Wednesday, March 20 – Round Eight, 1:00-1:50pm


SESSION DS209

Parcel Fulfillment & Shipping Technology Roundtable

This workshop is for anyone shipping parcels through the USPS, USP, FedX or any other delivery services company. Using the right packaging and technology can save your organization BIG money when done correctly. Come and learn from the experts how to reduce costs, decrease delivery times, and save money.

Wednesday, March 20 – Round Nine, 2:00-2:50pm


SESSION DS301

Diversifying Your Carrier Footprint

Given the ongoing carrier challenges in 2024, shippers are asking how they can gain leverage with their carriers? One approach for many shippers is to bring in additional carriers to gain flexibility in their distribution and shipping and create more options than relying on a single primary carrier. In this session we will discuss how to go about evaluating a diverse multi-carrier solution, what alternatives there are, and effective ways to implement these solutions that will maintain healthy carrier relationships and meet both service and cost goals. We will examine how to evaluate and quantify both the cost and service benefits of a multicarrier strategy and what steps you need to take to ensure that your automation and least cost routing can execute this approach. Instructor: Stephanie Martin, Managing Director, Navigo Consulting Group

Tuesday, March 19 – Round Five, 3:00-4:00pm