MAILCOM ’19 Keynotes & Featured Sessions


April 9, 2019, 7:30-9:45am

Tuesday Breakfast Keynote

Business Mailers Update: Inside The USPS

Hear the latest news on activity “Inside the USPS” including updates on legislation impacting the mailing industry, regulatory and oversight activity, industry/postal trends, mailing requirement changes and what else lies ahead for 2019. Bob Galaher, Exec Dir, and Kathleen Siviter, Asst Exec Dir, of the National Association of Presort Mailers (NAPM) will provide the latest information, updates, and insights on activities going on inside the USPS and in Washington DC as well as trends being seen within the mailing industry.

April 10, 2019, 12:00-2:00pm

Wednesday Luncheon Keynote

The Future Of Mail: Challenges & Opportunities

Tammy Whitcomb, Inspector General of the U.S. Postal Service, shares her perspective on the state of mail and its future in this luncheon keynote presentation. Prior to her appointment, she served as the Acting Inspector General for the USPS OIG since February 2016. Ms. Whitcomb has also served as the Deputy Inspector General since November 2011.

April 9, 2019, 1:00-2:00pm

Tuesday Featured Sessions

Using Robotics & Technology to Streamline Mail and Delivery Operations

Robots, once found primarily in manufacturing are becoming smarter, more interactive, and more adaptive, allowing them to proliferate beyond factories. The mail and delivery distribution industries are ripe for automation. However, as with most burgeoning technology, sometimes a knowledge gap follows. This session, presented by Dale Walsh, Director of Innovation, Service Advantage, Ricoh USA, Inc. and Ryan Tuohy of Starship Technologies will share details of real-world applications and benefits of robotics in the mailroom and warehouse … (click for more)

Mail — The Total Experience

Whether you’re a small or large business, Marketing Mail should be part of your Omni-channel advertising campaign. In this session you’ll get an in-depth look at what drives consumer engagement with Mail and what businesses are doing to meet those expectations. Presented by Markes Lucius, Manager, Market Research, US Postal Service … (click for more)

Digital Transformation: Using Communication Delivery Hubs with Inkjet Technologies

Production inkjet technology is the latest catalyst for digital transformation for traditional print operations. Learn how HM Document Solutions is continuing to make the digital transformation of their traditional in-plant print operation offerings into a true customer communications delivery hub and Center of Excellence utilizing CCM software and inkjet technologies. Presented by Jason Fonner, Director, Commercial Markets for HM Document Solutions and Susan Cotter, Senior Analyst for Madison Advisors … (click for more)

New Standards in Facility Security

This session will review new and innovative ideas on how to secure your complex including mail and print operations. Come and learn how to identify and deal with the issues that face us as a nation, our companies and the customers we serve, presented by Don Thordsen, Security Manager/Terrorism Liaison Officer, State of Colorado … (click for more)

April 10, 2019, 9:00-10:00am

Wednesday Featured Sessions

Inkjet Workflows: How to Make Your Work Flow Efficiently

Production inkjet presses workflows can bring new opportunities and new challenges to your business. These new challenges require new workflows, tools, and ideas to help increase volume, optimize production, and maximize profits. This interactive session presented by David Zwang, Chairman of the GWG (Ghent Workgroup) will address many of the issues that affect workflows including: 1) How can you drive more work into the company and optimize your production workflows … (click for more)

Delivery & Distribution Technology Innovations: Game Changing Solution for Parcel/Mail Delivery

East Tennessee State University has been a leader and innovator in the area of mail delivery at higher education mail centers. ETSU was able to remove all 8,700 traditional style mailboxes and replace it with its one of a kind smart mailbox system reducing the square footage required by over 90 percent. Presented by Don McCarty, Director, Postal, Passports & Printing, East Tennessee State University … (click for more)