Security 2018 Seminars

The following seminars will be presented at MAILCOM ’18, April 9-11, 2018 at the Pennsylvania Convention Center in Philadelphia:


How to Identify & Handle Suspicious Mail

This presentation will provide attendees with the latest information on how to recognize, handle and follow proper protocols when coming into contact with a suspicious letter, parcel or substance. You will learn about the US Postal Inspection Service, the law enforcement branch of the US Postal Service, and how the Inspection Service protects the US Postal Service, its employees, infrastructure & customers. Instructor: Inspector Kevin McGovern, Postal Inspector

Tuesday, April 10, 2018 – Round Seven, 4:45-5:45pm


Mail Security: Physical, Personal, and Digital Solutions


Explore the options for blending mail screening techniques into your mail center, from basic inspection to full scope threat detection. Learn how to set protocols for normal operating situations as well as higher threat level circumstances. Delve into the value of digital mail programs as a part of overall facility and personnel security and as a way to streamline workflow and reduce costs. Instructor: Sally Pfabe, CMDSS, MDC, EMCM, BrightKey, Inc.

Wednesday, April 11, 2018 – Round Ten 2:10-3:00pm


Preventing Violence in the Workplace


Violence in the Workplace in the US results in over 1,000 workplace deaths each year. Learn how to safeguard your workplace, identify threats and respond to suspicious behavior and acts of violence. This powerful session will enhance your awareness and teach you how you can safeguard your operation to reduce the risk of workplace violence. Instructor: Nick Staffieri, CMDSM, Director of Administrative Services, The MCS Group, Inc

Monday, April 9, 2018 – Round One, 2:00-3:00pm


Mail & Package Screening Solutions At State of Colorado

Colrado - DonThordsen-OMG Article Pic-2017

Finding the perfect solution that meets your customers and your needs! In today’s world, one of the vulnerabilities of government mail is that it can be used as a way to create a malicious attack on a government official or department. In this workshop you will hear how the State of Colorado developed their screening program to keep the intended recipient out of harms way from powders, chemicals, incendiary devices, bombs, or any other malicious materials. Instructor: Don Thordsen, State of Colorado

Wednesday, April 11, 2018 – Round Nine, 1:10-2:00pm


Paranoid Persuasion: Overcoming Our Addiction to Anthrax

Marshall Keith James Photo

An open discussion on the short and long term effects of the 2001 anthrax attacks on the nation s approach to mail screening and how our fascination with, and addiction to, this singular threat weakened our defensive capabilities and made us more vulnerable than ever. We will discuss how this event impacted technology, protocols, training and funding for mail security programs and first responders and what we need to redirect our efforts in order to counter the growing range of potential threats. Instructor: Marshall Keith James, JGW Group

Tuesday, April 10, 2018 – Round Six, 3:30-4:30pm



Using Canines to “Sniff Out” Security Risks

A well-trained bomb dog is extremely difficult to fool or defeat. Explosive Detection Canine Teams provide the most effective, efficient and versatile explosive detection capability available. The high visibility of the Canine Teams also acts as an outstanding deterrent. No machine or manual search technique can even remotely compare with a canine team. Instructor: Buddy Eanes, Explosive Countermeasures International Inc.

Wednesday, April 11, 2018 – Round Eleven, 3:10-4:00pm


Security Forum: Identifying Essential Training for Mail and Admin Personnel

As international and domestic terrorism events increase around the world, security directors and mail center managers face the constant challenge of providing personnel with up-to-date training with minimal disruption. This facilitated open forum addresses the most current security topics, the application of Federal regulations, and the role training plays in helping your organization mitigate risk. We will discuss a variety of training methods and how each can be used to enhance threat understanding and awareness. Instructor: Marshall Keith James, JGW Group

Monday, April 9, 2018 – Round Three, 4:30-5:30pm


How to Protect Employees and Facility from Mail Threats

This session covers facility safety measures to insure safe working environment. What you should know and do to make the mail safe for your customers and employees. Instructor: Don Thordsen, State of Colorado

Monday, April 9, 2018 – Round Two, 3:15-4:15pm