Parcel & Mail Distribution

The following sessions will be presented at MAILCOM 2023 Fall:


Tips and Tricks for Negotiating Best in Class Shipping Rates

This session is designed to show all shippers how to navigate the complexity of parcel contract pricing. It will provide you with the essential tools and show you how to use certain data to determine the best contracts that will minimize your costs and maximize the service. Instructor: Ren Santa, EVP Sales, AFMS

Monday, October 2, 2023 – Round Three, 4:30-5:30pm


Package Tracking, Accountability & Productivity

Come and learn how you can increase accountability of your mail operations, distribution center, and receiving area employees by using tracking technology. Today all companies must maintain efficiency and accountability of workflow and staff and it is easier than you think. Instructor: Tamaira Rhodes, MBA MSM MLA, Associate Director, University of Pennsylvania Perelman School of Medicine

Wednesday, October 4, 2023 – Round Eight, 1:15-2:15pm


Address Quality Matters in Parcel Workflows Too!

Undeliverable and return mail in the eCommerce industry may be costing your organization millions of dollars a year. Many of these losses can be eliminated if you put the right solution in place. In this session, you will learn the financial impact of UAA and returns and which technologies and databases you should leverage to drive savings while simultaneously improving customer satisfaction and compliance.

Monday, October 2, 2023 – Round One, 2:00-3:00pm


Flexible Tracking and Distribution Solutions for Packages, Mail, & Much More

Dive into the benefits and potential of intelligent locker systems, demonstrating how they can revolutionize your operations with innovative solutions designed to streamline item delivery and retrieval. Gain a comprehensive understanding of how receiving and tracking devices can optimize your workflows and enhance accountability. These powerful tools offer a unified customer experience that brings simplicity, scalability and core management with the best deployable solutions that go beyond mail centers but also for facilitating equipment swaps in IT departments, item deliveries in bookstores and markets, job storage in copy centers, and temporary storage in sports arenas and offices. Instructor: Brenda Fick, President, Brynka

Tuesday, October 3, 2023 – Round Four, 1:30-2:30pm


Parcel Lockers: Solutions to Manage Incoming Packages and Mail

Parcel lockers have been around for many years. The industry has finally caught up with the technology to drive real efficiencies in the solution. How? Mobile workforces, “hoteling, demand for 24-hour service and availability and other changes that are driving businesses away from the traditional mail/package delivery at the cubicle models. In this session, the presenters will share real life examples and experiences of how to optimize this change. The lockers can be wonderfully versatile if configured and planned appropriately. The factors that make this possible are not always obvious. In this session they will be identified and tools to optimize each shared. Instructors: Christine Erna, TEC Mailing Solutions LLC and Mark Rheaume, Ricoh Digital Services

Wednesday, October 4, 2023 – Round Nine, 2:30-3:30pm