Parcel & Mail Distribution

The following sessions will be presented at MAILCOM 2023:


SESSION DS201

Package Tracking, Accountability & Productivity

Come and learn how you can increase accountability of your mail operations, distribution center, and receiving area employees by using tracking technology. Today all companies must maintain efficiency and accountability of workflow and staff and it’s easier than you think. Instructor: Tamaira Rhodes, Associate Director, Distribution Services, University of Penn Perelman School of Medicine

Tuesday, March 21 – Round Seven, 4:30-5:30pm


SESSION DS203

Tips for Cutting Shipping Costs

Are you getting the best rates for your shipping services? Or is the business down the road paying a lot less for the same services? The fact is businesses that do not aggressively manage their express and package shipments are losing thousands of dollars a year. Come hear this panel of experts share some little-known secrets for cutting FedEx, UPS and other shipper’s costs. Instructor: Margie Mitchell, CMDSM, DHL eCommerce Solutions

Tuesday, March 21 – Round Six, 3:15-4:15pm


SESSION DS205

Using Crystal Ball Technology to Manage Your Incoming Packages

View Incoming packages before they arrive at your Facility — It would be nice to have a crystal ball to view incoming packages before they arrive at your facility. With the use of FedEx Advanced Shipment and UPS Quantum Manage you can view and download the list incoming packages before they arrive. Having this information can greatly assist in managing your receiving crew and answer questions about when a package will arrive. This session will give you an overview of these free features and show you how you can utilize this information to greatly improve your productivity. Instructor: Kelly Smith, Principle, TrackIT

Tuesday, March 21 – Round Four, 10:15-11:15am


SESSION DS301

Parcel Lockers: Designing a Solution to Manage Incoming Packages and Mail

Parcel lockers have been around for many years. The industry has finally caught up with the technology to drive real efficiencies in the solution. How? Mobile workforces, “hoteling”, demand for 24-hour service and availability and other changes that are driving businesses away from the traditional mail/package delivery at the cubicle models. In this session, the presenters will share real life examples and experiences of how to optimize this change. The lockers can be wonderfully versatile if configured and planned appropriately. The factors that make this possible are not always obvious. In this session they will be identified and tools to optimize each shared. Instructors: Christine Erna, TEC Mailing Solutions LLC and Mark Rheaume, Ricoh Digital Services

Monday, March 20 – Round Three, 4:45-5:45pm


SESSION DS303

Parcel Packaging Roundtable

This workshop is for anyone shipping parcels through the USPS, USP, FedX or any other delivery services company. Using the right packaging can save your organization BIG money when done correctly. Come and learn from the experts how to reduce costs, decrease delivery times, and save money.

Wednesday, March 22 – Round Ten, 2:15-3:15pm


SESSION DS305

E-commerce Fulfillment & Shipping

Fulfillment and shipping are often the final and most important touch points when it comes to the customer experience. It’s critical to adopt a process and implement current technology to streamline costs and meet the ever-rising customer expectations. Come and see how you can reduce errors, reduce costs and exceed customer expectations. Instructor: Margie Mitchell, CMDSM, DHL eCommerce Solutions

Wednesday, March 22 – Round Eight, 10:15-11:15am


SESSION DS401

Shipping Market Developments

The past year has brought many changes to the shipping market – from advances in package fulfillment to the increasing role played by recipients in delivery decision making. These developments have placed pressure upon carriers to expand service offerings and broaden their consumer focus. This seminar will illustrate these important market changes and highlight the impact these changes have on businesses, transportation professionals and the industry as a whole.

Monday, March 20 – Round Two, 3:30-4:30pm