Parcel & Mail Distribution
The following sessions will be presented at MAILCOM 2023:
SESSION DS201
Package Tracking, Accountability & Productivity
Come and learn how you can increase accountability of your mail operations, distribution center, and receiving area employees by using tracking technology. Today all companies must maintain efficiency and accountability of workflow and staff and it’s easier than you think. Instructor: Tamaira Rhodes, Associate Director, Distribution Services, University of Penn Perelman School of Medicine
Tuesday, March 21 – Round Seven, 4:30-5:30pm
SESSION DS203
Tips for Cutting Shipping Costs
Are you getting the best rates for your shipping services? Or is the business down the road paying a lot less for the same services? The fact is businesses that do not aggressively manage their express and package shipments are losing thousands of dollars a year. Come hear this panel of experts share some little-known secrets for cutting FedEx, UPS and other shipper’s costs. Instructor: Margie Mitchell, CMDSM, DHL eCommerce Solutions
Tuesday, March 21 – Round Six, 3:15-4:15pm
SESSION DS205
Using Crystal Ball Technology to Manage Your Incoming Packages
View Incoming packages before they arrive at your Facility — It would be nice to have a crystal ball to view incoming packages before they arrive at your facility. With the use of FedEx Advanced Shipment and UPS Quantum Manage you can view and download the list incoming packages before they arrive. Having this information can greatly assist in managing your receiving crew and answer questions about when a package will arrive. This session will give you an overview of these free features and show you how you can utilize this information to greatly improve your productivity. Instructor: Kelly Smith, Principle, TrackIT
Tuesday, March 21 – Round Four, 11:15-12:15pm
SESSION DS301
Parcel Lockers: Designing a Solution to Manage Incoming Packages and Mail
Parcel lockers have been around for many years. The industry has finally caught up with the technology to drive real efficiencies in the solution. How? Mobile workforces, “hoteling”, demand for 24-hour service and availability and other changes that are driving businesses away from the traditional mail/package delivery at the cubicle models. In this session, the presenters will share real life examples and experiences of how to optimize this change. The lockers can be wonderfully versatile if configured and planned appropriately. The factors that make this possible are not always obvious. In this session they will be identified and tools to optimize each shared. Instructors: Christine Erna, TEC Mailing Solutions LLC and Mark Rheaume, Ricoh Digital Services
Monday, March 20 – Round Three, 4:45-5:45pm
SESSION DS303
Parcel Packaging Roundtable
This workshop is for anyone shipping parcels through the USPS, USP, FedX or any other delivery services company. Using the right packaging can save your organization BIG money when done correctly. Come and learn from the experts how to reduce costs, decrease delivery times, and save money.
Wednesday, March 22 – Round Ten, 2:15-3:15pm
SESSION DS305
E-commerce Fulfillment & Shipping
Fulfillment and shipping are often the final and most important touch points when it comes to the customer experience. It’s critical to adopt a process and implement current technology to streamline costs and meet the ever-rising customer expectations. Come and see how you can reduce errors, reduce costs and exceed customer expectations. Instructor: Margie Mitchell, CMDSM, DHL eCommerce Solutions
Wednesday, March 22 – Round Eight, 10:15-11:15am
SESSION DS401
Shipping Market Developments
The past year has brought many changes to the shipping market – from advances in package fulfillment to the increasing role played by recipients in delivery decision making. These developments have placed pressure upon carriers to expand service offerings and broaden their consumer focus. This seminar will illustrate these important market changes and highlight the impact these changes have on businesses, transportation professionals and the industry as a whole.
Monday, March 20 – Round Two, 3:30-4:30pm