Parcel & Mail Distribution

The following educational seminars and workshops will be presented at MAILCOM ’22, October 3-5, 2022:


SESSION MD201

Parcel Lockers: Designing A Holistic Solution To Manage The Lifecycle Of Incoming Packages And Mail

Parcel lockers have been around for many years. The industry has finally caught up with the technology to drive real efficiencies in the solution. How? Mobile workforces, “hoteling”, demand for 24-hour service and availability and other changes that are driving businesses away from the traditional mail/package delivery at the cubicle models. In this session, the presenters will share real life examples and experiences of how to optimize this change. The lockers can be wonderfully versatile if configured and planned appropriately. The factors that make this possible are not always obvious. In this session they will be identified and tools to optimize each shared. Instructors: Christine Erna, TEC Mailing Solutions LLC and Mark Rheaume, Ricoh Digital Services

Monday, October 3 – Round Three, 4:30-5:30pm


SESSION MD209

Mail & Parcel Distribution Strategies

This workshop will provide an overview of distribution strategies, including the application of technology and design for improving distribution workflows. The presentation focuses on maximizing mail and package distribution resources in higher education, government, and corporate mail center environments. Instructors: D. Gary Shank and Zach Shapiro, QTrak

Wednesday, October 5 – Round Seven, 1:15-2:15pm


SESSION MD301

E-commerce Fulfillment & Shipping

Fulfillment and shipping are often the final and most important touch points when it comes to the customer experience. It’s critical to adopt a process and implement current technology to streamline costs and meet the ever-rising customer expectations. Come and see how you can reduce errors, reduce costs and exceed customer expectations. Instructor: Margie Mitchell, CMDSM, DHL eCommerce Solutions

Tuesday, October 4 – Round Six, 3:50-4:50pm


SESSION MD305

Top Tips for Cutting Shipping Costs

Are you getting the best rates for your shipping services? Or is the business down the road paying a lot less for the same services? The fact is businesses that do not aggressively manage their express and package shipments are losing thousands of dollars a year. Come hear this panel of experts share some little-known secrets for cutting FedEx, UPS and other shipper’s costs. Instructor: Margie Mitchell, CMDSM, DHL eCommerce Solutions

Monday, October 3 – Round One, 2:00-3:00pm


SESSION MD309

Package Tracking, Accountability & Productivity

Come and learn how you can increase accountability of your mail operations, distribution center, and receiving area employees by using tracking technology. Today all companies must maintain efficiency and accountability of workflow and staff and it’s easier than you think. Instructor: Tamaira Rhodes, University of Penn Perelman School of Medicine

Tuesday, October 4 – Round Five, 2:40-3:40pm