Mail Systems Management

The following sessions will be presented at MAILCOM 2025:


SESSION MM114

Tips & Tricks to Save on Postage

With postage rates continuing to rise every few months, it is imperative to use every avenue available to reduce and save on those costs. This session will review the 2025 USPS Promotions Calendar and discuss how to receive postal discounts.

Monday, September 29, 2025 – Round One, 2:00-3:00 pm


SESSION MM122

Mail Management 101: Sharpen Your Expertise to Optimize Your Mail Center Spend

This session will cover the foundation of mailing, which includes classes of mail, processing categories address requirements. Additionally, you will learn how to efficiently and effectively manage your mailroom workflows to ensure you stay within your budget and time constraints. Topics include production schedules/efficiencies, quality control, mailpiece basics, working with your service provider, data processing issues and how to put it all together. Whether you are an expert or a novice, this program will empower you to build on your postal knowledge.

Monday, September 29, 2025 – Round Two, 3:15-4:15pm


SESSION MM240:

Strategies to Maximize Postage Savings through USPS Promotions and Incentives

This session reviews the remaining 2025 promotions and the 2026 promotions calendar. It will define each promotion, outline eligible mailpiece types, discount amounts, and guide users through enrolling and tracking savings via the Business Customer Gateway. The session also explains how First Class and Marketing Mail Growth Incentives work, including credit calculations.

Tuesday, September 30, 2025 – Round Four, 1:30-2:30pm


SESSION MM265

Postage Optimization Strategies in Today’s Mail Industry

This session will cover current strategies aimed at maximizing profitability and reducing Total Cost Per Piece (TCPP) through effective postage optimization and the utilization of USPS Promotions. It will highlight key aspects of understanding, comparing, and analyzing the relationship between postage costs and savings, as well as the direct and indirect costs associated with print media logistics, consolidation, and co-production options to achieve maximum return on investment (ROI) and yield greatest net postage savings.

Tuesday, September 30, 2025 – Round Six, 4:00-5:00pm


SESSION MM383

Building & Maintaining a Postal Program

This session will focus on the various resources available to those in the industry who are responsible with running a postal relations program within your organization. With resources from USPS, industry vendors, association groups, MTAC, industry members and additional sources this workshop will be invaluable to you and your company.

Wednesday, October 1, 2025 – Round Eight, 1:30-2:20pm


SESSION MM398

Return Mail: Unlocking Its True Value

In today’s fast-paced and data-driven environment, handling return mail remains one of the most persistent challenges for organizations of all sizes. Yet, with the right strategies and modern tools, return mail can transform from a cumbersome obstacle into a valuable source of insight and operational improvement. This session will explore why investing time and resources in processing return mail is not just worthwhile, but essential for maintaining data accuracy, reducing costs, and enhancing customer engagement. Join industry experts as they guide you through creating a modern, efficient approach to managing return mail, ensuring your organization stays ahead in compliance, customer satisfaction, and operational excellence.

Wednesday, October 1, 2025 – Round Nine, 2:30-3:20pm