Leadership & Professional Development
The following sessions will be presented at MAILCOM 2025:
SESSION LD115
Developing a Career Path to Improve and Develop …YOU!
This session will assist in identifying key steps in career progression. Whether you are in management or a supporting team member you will learn some valuable “how to” steps by being positive, available and visible in a department team environment. Many employees feel “stuck” in a basic job that does not challenge or change – leading to boredom and frustration. The session will address simple steps in learning how to succeed utilizing patience while nailing down task performance. Every facet from basic job execution to knowing where you fit as a team member and asset will aid in your career goals.
Monday, September 29, 2025 – Round One, 2:00-3:00 pm
SESSION LD131
Effective Approaches to Making Initial Inroads
This session will teach you how to build influence, create lasting connections, and drive outcomes in complex environments. Tailored for professionals, it provides strategies to establish influence and foster meaningful relationships. Participants will learn techniques for identifying target audiences, crafting value propositions, and engaging key stakeholders in corporate and government settings. Whether seeking collaborations, partnerships, or contracts, this course offers actionable approaches for success.
Monday, September 29, 2025 – Round Three, 4:30-5:30pm
SESSION LD249
Mastering the Art of Organization: Transform Chaos into Clarity
Developing good organizational skills is an investment that will pay dividends for years to follow and these skills will filter through all aspects of your professional and personal lives. This workshop provides tools necessary for developing better organizational skills at every level. Participants will encounter improved productivity, better management and an overall increase in professional growth and efficiency with everyday tasks.
Tuesday, September 30, 2025 – Round Four, 1:30-2:30pm
SESSION LD252
Crucial Conversations: Mastering High Stakes Communication
This session will help leaders enhance their when engaging in crucial conversations, those conversations where stakes are high, emotions run strong, and outcomes significantly impact relationships and success. Participants will learn to recognize when a conversation is “crucial,” how to stay calm under pressure, and how to communicate with clarity and empathy. The session offers practical strategies for fostering open dialogue, resolving conflicts, and achieving constructive outcomes in challenging discussions.
Tuesday, September 30, 2025 – Round Five, 2:45-3:45pm
SESSION LD377
The Importance of Cross-Training Staff
This session will provide practical strategies for successfully cross-training your staff, allowing you to build a more versatile and agile team. You’ll learn how cross-training enhances operational efficiency, improves team collaboration, and ensures better coverage during absences or turnover. By investing in employee development through cross-training, you’ll also boost engagement, morale, and retention while preparing your workforce for future growth and challenges.
Wednesday, October 1, 2025 – Round Seven, 10:15-11:15am
SESSION LD380
Leadership and Lifelong Learning
In an ever-evolving world, effective leadership requires more than just managing people; it demands continuous growth and adaptability. This session explores the critical link between leadership and lifelong learning. Participants will delve into the importance of constantly updating knowledge, embracing new skills, and fostering a culture of continuous improvement within their teams. Through interactive discussions and practical examples, attendees will gain insights into how lifelong learning can enhance their leadership capabilities, drive innovation, and navigate complex challenges.
Wednesday, October 1, 2025 – Round Eight, 1:30-2:20pm
