Advanced & Strategic Management
The following sessions will be presented at MAILCOM 2025:
SESSION AS124
Digital Mail: Real World Applications in Digitized Distribution
Digital Mail is an initiative that when deployed in mailrooms can have a tremendous impact across the business enterprise. This course will provide attendees with the next step in planning to convert to a digital environment. The benefits outlined will include green initiatives, shipping and handling, labor reduction, and costs associated with moving and re-forwarding of mail.
Monday, September 29, 2025 – Round Two, 3:15-4:15pm
SESSION AS135
Improving Customer Value by Reducing Costs and Enhancing Transparency through Operational and Technical Alignment
Join this dynamic presentation that explores how organizations can elevate customer experience, drive down mail-related costs, and foster greater transparency by aligning operational processes with innovative technical solutions. Drawing on real-world case studies and actionable strategies, this session will demonstrate how cross-functional collaboration and smart technology choices can transform your mailing operations. Whether you manage large-scale mailings or oversee communications, you’ll discover practical insights to streamline workflows, improve results, and add measurable value to your business.
Monday, September 29, 2025 – Round Three, 4:30-5:30pm
SESSION AS250
Enterprise Postal Governance
Address Quality, Move Update, Total Postal Management, Return Mail Management. These are just a few of the basic tasks associated with facilitating an enterprise postal governance program. This session will show you how to implement an Enterprise Postal Governance system in your organization to ensure the benefits are realized by every department in your company.
Tuesday, September 30, 2025 – Round Five, 2:45-3:45pm
SESSION AS266
Designing and Developing Work Processes
Designing and developing work processes is essential for any organization. It enables the creation of standardized procedures that support the organization’s goals and reflect its core values. This session will provide a structured approach to help you develop processes tailored to the specific needs of your department.
Tuesday, September 30, 2025 – Round Six, 4:00-5:00pm
SESSION AS399
Dealing With Difficult Employees
Learn tools and on how to handle difficult employees. This course will provide solutions and options to conflicts that can arise from difficult employees.
Wednesday, October 1, 2025 – Round Nine, 2:30-3:20pm
