Postal Mail Management
The following sessions will be presented at MAILCOM 2025:
SESSION PM120
Enterprise Payment System
EPS allows customers to pay for Postal products and services through a single account. EPS payment account management provides enhanced security, centralized balances, account management, and self-service customer experience. EPS supports commercial, domestic, and international products and services and provides mailers information indicating the date and time of delivery or attempted delivery of mailed item.
Monday, September 29, 2025 – Round Two, 3:15-4:15pm
SESSION PM133
The Power of a Scorecard: Using Metrics to Unlock Organizational Focus and Accountability
The Scorecard provides a simple, yet powerful, way to track key performance indicators on a recurring basis. In this session, you’ll learn how to build a Scorecard that helps your businesses measure progress towards goals and hold teams accountable.
Monday, September 29, 2025 – Round Three, 4:30-5:30pm
SESSION PM245
Using Address Change Service, Informed Visibility, and Secure Destruction to Make Business Decisions
Customer-focus is a goal of most companies. To reach that vision, we need to make decisions to benefit your customers. Data received back from Address Change Service (ACS), Informed Visibility (IV), and Secure Destruction (SD) can help guide decisions to build better customer communications. Come learn about the free data provided and see how to create reports to help connect with your customers.
Tuesday, September 30, 2025 – Round Four, 1:30-2:30pm
SESSION PM258
Cost Savings Benefits of Informed Visibility (IV) and Secure Destruction (SD)
In this session you will learn the secrets for implementing Address Change Service (ACS) along with Informed Visibility (IV) to receive updated address information for free. Did you know that the USPS securely destroys undeliverable mail and provides daily electronic files of pieces destroyed with timestamps and dates? Over the past few years costs have increased because of mail not being delivered. Hear firsthand how to obtain significant cost savings along with improved delivery rates.
Tuesday, September 30, 2025 – Round Five, 2:45-3:45pm
SESSION PM384
Saving Money With Informed Delivery
Informed Delivery is free and provides an optional notification feature that gives residential consumers the ability to digitally preview their letter-sized mail and manage their packages scheduled arrival. The class will discuss the program and show you how you can take advantage and even receive maximum postal discounts available.
Wednesday, October 1, 2025 – Round Eight, 1:30-2:20pm
SESSION PM396
Periodical Mail Town Hall: Issues and Answers
Bring your pressing questions and concerns—our panelists are ready to provide clear, practical answers. This session will delve into topics including Business Reply Mail, tracking and scanning processes, and navigating the MSC help desk and ASC resources for periodicals. Whether you’re a mailer or oversee the handling and distribution of periodicals, this session offers essential guidance and the opportunity to engage directly with industry professionals.
Wednesday, October 1, 2025 – Round Nine, 2:30-3:20pm
