Digital & Print Mail Management

The following sessions will be presented at MAILCOM 2025:


SESSION DP111

Mastering Transactional Mail Operations for Success

Discover the essential strategies and best practices required to run a successful in-house transactional mail operation. This engaging, hands-on workshop designed for professionals who oversee or aspire to manage both the ownership and service provider aspects of transactional mail. Participants will explore the complexities of precision mailing, regulatory compliance, and strategic postal governance, all while maintaining a sharp focus on operational efficiency. In a landscape where every detail matters, the success of your transactional mail program depends on the ability to adapt, comply, and innovate. This workshop will equip you with practical tools to streamline your operation, reduce costs, and ensure your communications reach their intended recipients accurately and on time.

Monday, September 29, 2025 – Round One, 2:00-3:00 pm


SESSION DP136

Best Practices of High Performing Print Shops

Many printing and marketing service providers struggle with implementing best practices to enhance their performance. In this session, we will delve into the industry to uncover the best practices currently utilized by top-performing print shops. Gain valuable insights, practical tips and strategies to elevate your business operations.

Monday, September 29, 2025 – Round Three, 4:30-5:30pm


SESSION DP254

Using AI to Enhance Digital Mail Center Opportunities

This session will examine how AI technology has opened up new opportunities for Digital scanning in the last few years. We’ll look at case studies where AI has allowed Mailrooms to provide Digital Scanning services for a much broader range of incoming items from Letters, Invoices, Package Tracking and Handwritten Letters.

Tuesday, September 30, 2025 – Round Five, 2:45-3:45pm


SESSION DP263

Address Quality – Customer Data – Quality Reporting

Undeliverable and return mail in the mailing industry organization millions of dollars a year. Many of these losses can be reduced or eliminated if you put the right solution in place. This session will discuss the monetary impact of UAA and return mail, and which technologies should leverage to drive savings. A review of the CASS and NCOA reports will be included.

Tuesday, September 30, 2025 – Round Six, 4:00-5:00pm


SESSION DP388

Outsourcing Your Print Production

Hear from the trenches the real-life considerations you need to keep in mind when considering outsourcing your print production operations and the multitude of workflows, processes and functions across an enterprise that need to be involved in the decisions.

Wednesday, October 1, 2025 – Round Eight, 1:30-2:20pm