College/University Mail Management

The following courses will be presented at MAILCOM Las Vegas:


Benchmarking Your College/University Mail/Delivery Operations

Join your fellow managers and learn how to leverage today’s technology to improve service and reduce costs. From data collection to mail & parcel delivery see how by partnering with USPS you can deliver first class service to all your customers.

Monday, September 16, 2019 – Round One, 2:15-3:15pm


College & University Roundtable/Workshop

Come join this panel of industry veterans as they share with you their secrets for saving money and improving departmental services. Learn how the communications you provide to your campus community is critical to your department s success and see the benefits of developing and establishing training seminars & workshops for your customers.

Monday, September 16, 2019 – Round Two, 3:30-4:30pm


Package Tracking, Accountability, and Productivity

Come and learn how you can increase accountability of your mail operations, distribution center, and receiving area employees by using tracking technology. Today all companies must maintain efficiency and accountability of workflow and staff and it’s easier than you think.

Tuesday, September 17, 2019 – Round Five, 2:45-3:45pm


Can You Discipline Without Punishment?

Motivating and correcting team members, without using fear or punishment is a key skill set in developing a self-motivated, punctual, productive team.

Tuesday, September 17, 2019 – Round Six, 4:00-5:00pm


Parcel Lockers: Designing a Solution to Manage the Lifecycle of Incoming Packages/Mail

Parcel lockers have been around for many years. The industry has finally caught up with the technology to drive real efficiencies in the solution. How? Mobile workforces, hoteling, demand for 24 hour service and availability and other changes that are driving businesses away from the traditional mail/package delivery at the cubicle models. In this session, the presenters will share real life examples and experiences of how to optimize this change. The lockers can be wonderfully versatile if configured and planned appropriately. The factors that make this possible are not always obvious. In this session they will be identified and tools to optimize each shared.

Wednesday, September 18, 2019 – Workshop, 10:50-11:50 am


Managing With Carrots: Ideas to Motivate

In this session you will learn how to use alternate methods of motivation when monetary rewards are not readily available. Discover proven methods to reward and recognize your key players by helping to create career mobility using training tools and advancement readiness. Instructor: Joe Freeman, CMDSM, MDC, MDP, Canon Business Process Services, Inc.

Wednesday, September 18, 2019 – Round Eight, 12:15-1:15 pm