Safety & Security

The following sessions will be presented at MAILCOM 2023:


Mail & Parcel Screening: How Safe Are You?

Contrary to popular belief, the USPS does not screen every piece of mail or parcel they deliver. This course addresses the importance to justify implementing a screening program at your company. Come and hear about current trends, local partnerships, and reasons why screening is a must to protect your company and employees. Instructor: James Patterson, State of Colorado

Wednesday, March 22 – Round Eight, 10:15-11:15am


Safety & Security 2023 Briefing: What You Need to Know

Join colleagues in this informative session that reviews the key challenges and best management practices for securing your facility and inbound mail/packages. Instructor: Panel Presentation

Monday, March 20 – Round One, 2:15-3:15pm


Who Protects Your Mail?

In this session you learn about security issues and how to respond. These include risks associated with your mailing operation such as internal theft, protecting sensitive data and identifying dangerous mail. Join US Postal Inspectors as they share proven response plans for mail bombs, hazardous materials and biological attacks. Instructor: Panel Presentation

Wednesday, March 22 – Round Ten, 2:15-3:15pm


Security 2023: Training Requirements for Mail and Admin Personnel

As international and domestic terrorism events increase around the world; security directors and mail center managers face the constant challenge of providing personnel with up-to-date training with minimal disruption. This facilitated open forum addresses the most current security topics, the application of Federal regulations, and the role training plays in helping your organization mitigate risk. We will discuss a variety of training methods and how each can be used to enhance threat understanding and awareness.

Tuesday, March 21 – Round Five, 2:00-3:00pm


Understanding the Need for Mail/Parcel Screening

This interactive workshop will address the need for government and business mail centers to incorporate formal mail screening processes and protocols into their everyday routines. Facilitated by the nation’s leading expert in mail security process and facility design, attendees will gain a fundamental understanding of mail screening requirements as recommended by the Department of Homeland Security, USPS, and Federal law enforcement agencies. We will also discuss the evolution of mail screening over the past 20 years and how technology and changes in the threat matrix directly impact the way we process and screening mail from USPS and commercial courier.

Monday, March 20 – Round Two, 3:30-4:30pm


Mail/Parcel Screening & Emergency Response Protocols

The development and implementation of carefully defined internal mail handling and visual screening protocols is key to preventing the introduction of letters or packages containing identifiable threats to the internal mail stream. This lecture will cover the basic steps needed to develop mail handling protocols including workflow design, the integration of visual screening techniques, and development of coordinated threat specific response protocols.

Tuesday, March 21 – Round Seven, 4:30-5:30pm