Professional Development Sessions

The following courses will be presented at MAILCOM ’17:


Industry Certifications: It’s Your Career

Are you considering going after a professional certification to increase your knowledge and enhance your career potential? Then this session is for you, as it will provide detailed information on the various mailing industry certifications programs available, the cost and how to apply/get started on earning one. Included will be a review of the application process for each and how to track industry points that may have to be earned in order to apply. And once certified, what then? How to leverage this knowledge. Instructor: Betsy Shortell, CMDSM, Harvard University.

Tuesday, April 11, 2017, Round Five, 2:15-3:15pm


Social Media 101

Have you ever heard someone say tweet me and you thought to yourself, what, how would I do that? Well, you’re not alone. This course will explore the social networking super highway to glimpse into the various networks of Facebook, Twitter, Linked-in, Google+ and a few others. We will discuss how to join, how to communicate, the proper etiquette to be displayed when communicating and we will review the advantages of being a part of each to maximize the value of your social network. Instructor: Floyd Creecy, CMDSM, EMCM, MDC, HeiTECH Services, Inc.

Wednesday, April 12, 2017, Round Ten 2:00-2:50pm


Impression Management

You only get one chance to make a First Impression. Learn tips and tricks for managing and presenting yourself with a professional persona. Instructor: Christine Erna, Novitex Enterprise Solutions.

Wednesday, April 12, 2017, Round Eleven, 3:00-3:50pm


What It Takes To Earn CMDSM, CMDSS and MDC Certification

Are you ready to take your career to the next level? Certification is the key. The session begins with a brief discussion of the Mailpiece Design Consultant (MDC) certification program. It continues by outlining the process, including the requirements and procedures mail center managers or suppliers can follow to earn their professional credentials. This course is a must for those seeking to achieve the highest professional standard in the industry Certified Mail and Distribution Systems Manager, (CMDSM) and Certified Mail and Distribution Systems Supplier, (CMDSS). The requirements of recertification will also be covered in this session. Instructor: Panel of certified managers.

Monday, April 10, 2017, Round One, 2:00-3:00pm


How to Excel and Thrive in a Changing Workplace

In today’s unstable and volatile workplace how do you put yourself in a position of value and strength to continue to succeed and remain employed? This session will discuss the do’s and don’ts that will have a positive effect on your career and happiness in the workplace. Instructor: Mark Hale, CMDSM, CMDSS, EMCM, MDP, MDC, OMG.

Tuesday, April 11, 2017, Round Six, 3:30-4:30m