Government Mail Management

The following sessions will be presented at MAILCOM 2023 Fall:


Effectively Managing Poor Performers

This session will provide the attendees with tools to help them to manage less than stellar performers into become better employers or provide the documentation to help make the hard decision to move on without the employee. Instructor: Tamaira Rhodes, MBA MSM MLA, Associate Director, University of Pennsylvania Perelman School of Medicine

Tuesday, October 3, 2023 – Round Five, 2:45-3:45pm


Government Mail Security: A Checklist for Success

Federal Mail centers are required to establish a security program with the objective of assuring employee and customer safety, protection of information and assets for safe and secure distribution of hard copy mail items. All mail centers must have a written Mail Security Plan, regardless of the volume of mail received or processed. This session will detail potential threats to mail centers and discuss objectives of Mail Security Plans. Join this session and learn the eleven required elements for all Government Mail Security Plans!

Monday, October 2, 2023 – Round Three, 4:30-5:30pm


Effective Leadership Practices in Government Mail Management

Acceptable and significant risk factors connected to underperforming global projects affect organizational innovation success, innovation preparedness, and strategic development. Along with these factors effective leadership adds an additional layer of risk. Therefore, employing management and leadership best practices can facilitate successful innovations by reducing inefficiencies, preventing surprises, and mitigate risks. Additionally, applying emotional intelligence provides leaders with the ability to understand and adapt to environmental and organizational change, manage, and integrate leadership as part of professional life based on organizational needs while creating leaders for the future. Instructor: Floyd Creecy, CMDSM, MDC, HeiTech Services

Tuesday, October 3, 2023 – Round Six, 4:00-5:00pm


Government Mail Operations Roundtable/Workshop

Join your colleagues in government mail management and discuss the critical issues facing mail operations in federal, state, and local government operations. A panel of government mailers discusses the challenges of budgets, customer satisfaction, staff training, and regulation compliance in this fast-moving discussion. Instructor: Panel Presentation

Wednesday, October 4, 2023 – Round Nine, 2:30-3:30pm