Digital Mail Management

The following educational seminars and workshops will be presented at MAILCOM ’22, October 3-5, 2022:


Tools to Improve Inbound Mail Processing

Customer Communication Management (CCM) tools are quickly replacing legacy document creation tools as Enterprises are looking to modernize and consolidate their document templates. Business users are performing traditional IT development functions. Come and learn best practices for document design to protect the integrity of the inbound mail processing and reduce return mail. Instructors: Jason Fonner, Susan Cotter, Highmark Document Solutions


Enhanced Security Posture with Digital Mail

Digital mail is the automation of incoming mail processing that requires the use of document scanning, as well as document capture technology. This solution allows you access to your mail and documents no matter where you are, delivered directly to your inbox. A key benefit of digital mail is the ability to have full chain of custody of the mail as it passes through the system, enhancing security and audit capabilities. During this session, we will define “What is Digital Mail?” and outline the multiple levels of security it provides to mail center. Instructors: Eric Henderson and Brandin Parrett, Onsite Management Group


Digital Mail: Real World Applications in Digitized Distribution

Digital Mail is an initiative that when deployed in mailrooms can have a tremendous impact across the business enterprise. This course will provide attendees with the next step in planning to convert to a digital environment. The benefits outlined will include green initiatives, shipping and handling, labor reduction, and costs associated with moving and re-forwarding of mail. Instructor: Joe Freeman, CMDSM