It’s not just what you know but sometimes it’s who you know that’s helpful. Knowing the right person in the right position at the USPS is one of the key elements in forming an effective relationship. Whether it is the BMEU Entry Clerk, the Plant Manager or the District Manager, identifying the proper person to address your specific issue is the beginning. Learn how and where to meet the right person, what information to provide, and how to interact with them in order to have positive resolution to any issues or concerns you have about your mail. Instructor: Jud Thurman, CMDSM, CMDSS, Gospel Minutes Publications
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