Postal Mail Management

The following sessions will be presented at MAILCOM 2023 Fall:


Cost Saving Benefits of Informed Visibility (IV) and Secure Destruction (SD)

Over the past few year’s costs have increased because of mail not being delivered. With declining personnel and an increase in workloads, additional staff is required to keep up with the piles of undelivered mail. Come and learn the secrets for implementing Address Change Service (ACS) along with Informed Visibility (IV) to receive updated address information for free. Hear firsthand how to obtain significant cost savings along with improved delivery rates. In addition, you will find the benefits of Secure Destruction (SD). Did you know that the USPS securely destroys undelivered mail and provides a daily electronic file of pieces destroyed with timestamp and date. Instructor: Christine Sehar, Administrative Officer 4, Strategic Planning and Performance, PA Department of Revenue/Bureau of Process Reinvention, Innovation and Strategic Management

Monday, October 2, 2023 – Round Two, 3:15-4:15pm


Postage Meters: IMI Compliance and What You Need to Know

Intelligent Mail Indicia (IMI) was introduced in 2015 to ensure that postal service receives frequent postage use information to better manage mail flow. The USPS is decertifying all Information Based Indicia (IBI) postage meters by June 30, 2024. The new devices must be Intelligent Mail Indicia (IMI) compliant. This session will discuss current IBI devices that cannot be retrofitted and will need to be replaced with alternative solutions. Future devices will need to be constantly connected to the internet vs. only at the time of refill. It is estimated that up to 70% of the postage meters in the United States will not meet this new standard and will need to be replaced and we must all be cognizant of potential supply chain issues affecting availability of the new equipment, so don’t miss out or be caught in the dark! Instructor: Mark Rheaume, Ricoh Digital Services

Monday, October 2, 2023 – Round Three, 4:30-5:30pm


Inside Scoop on Postal Rates

A review of the postage rate making process, a review of rates since PAEA and then final rule 5763, and a forecast for January and July 2024, Instructor: Deborah Damore, Director of Postal Operations & Affairs, Enru Logistics and Postal Optimization

Tuesday, October 3, 2023 – Round Four, 1:30-2:30pm


Building & Maintaining a Postal Program

This session will focus on the various resources available to those in the industry who are charged with running a postal relations program within your organization. With resources from USPS, industry vendors, association groups, MTAC, industry members and additional sources this workshop will be invaluable to you and your company. Instructor: Kathy Howell, AVP Client Management, CPMI Solutions

Tuesday, October 3, 2023 – Round Six, 4:00-5:00pm


Tips & Tricks to Save on Postage

With postage rates continuing to rise every few months, it is imperative to use every avenue available to reduce and save on those costs. This session will review the 2024 USPS Promotions Calendar and discuss how to receive postal discounts. Instructor: Jerry Mathis, Postal Affairs Program Manager, ALSAC-St Jude

Wednesday, October 4, 2023 – Round Eight, 1:15-2:15pm


Importance of Mailpiece Design

Failing to meet minimum mailing dimensions for commercial mail can bust your budget. Let us discuss the common mistakes of mailpiece design and how to avoid them. This discussion is crucial for printers and mailers as the marketing landscape of a mailpieces competitive edge increases. The question eventually will be, “Who is going to pay for it?” Instructor: Floyd Creecy, CMDSM, MDC, HeiTech Services

Tuesday, October 3, 2023 – Round Five, 2:45-3:45pm


Benefits of Informed Delivery

Informed Delivery is free and provides an optional notification feature that gives residential consumers the ability to digitally preview their letter-sized mail and manage their packages scheduled to arrive soon. The class will discuss the program and show you how you can take advantage and even receive postal discounts for doing so. Instructor: Jerry Mathis, Postal Affairs Program Manager, ALSAC-St Jude

Wednesday, October 4, 2023 – Round Seven, 10:15-11:15am