MAILCOM Las Vegas Agenda

MONDAY, October 2, 2017

8:00am-1:00pm CMDSM/CMDSS Review & Exam
8:00am-7:00pm Mail Design Consultant (MDC) Review & Exam
12:00-6:00pm Convention Registration Hours
1:00-2:00pm Conference Kickoff & Delegate Orientation

2:15-3:15pm Sessions Round One:

LD111: Managing a High Volume Mail Production Environment
GM115: Government Mail: Issues & Solutions
PR110: Enterprise Postal Strategies
OS113: Managing an Outsourced Mail Center
CU114: Excellent Customer Service: Who You Gonna Call?
PD112: The Value of Staying Connected
MC116: Digital Intake: Transformation of the Mail Center
SM117: Industry Certifications: It’s Your Career

3:30-4:30pm Sessions Round Two:

MS121: Reinventing Site Logistics for the “Agile” Workplace
SS126: Detect and Protect: Mail Screening for All Budgets
PM128: International Addressing Requirements for Capturing/Printing non-U.S. Addresses
PR125: MailPiece Design: Ensure Your Mail Meet USPS Requirements
OS124: Managing Change When Everything Needs to Change
CU122: Managing Change in a Constantly Changing World
PD129: What is Your Voice in the Company? Community vs. Global
MC123: Paper vs. Digital: What is Best for You?

4:45-5:45pm Sessions Round Three:

MS137: Creating a Mail/Delivery Services Operations Guide
SS133: Paranoid Persuasion: Understanding and Overcoming Our Addiction to Anthrax
PM130: The 3 C’s of Standard Mail
LD135: Rock Star Management
PR132: Undocumented Mail Pieces
SM139: Leadership Success at Every Level
DD138: Mail Center Management: Managing the “Bulk Mail”

6:00-7:30pm Ice-Breaker Reception

TUESDAY, October 3, 2017

7:30am-5:00pm Conference Registration Hours
8:00-9:00am Continental Breakfast

9:00-10:00am Morning Keynote: Business Mailer’s Roundtable

10:15-11:15am Sessions Round Four: 

MS244: Measuring Mail Workflow: A Must!
SS245: Security Forum: Identifying Essential Training for Mail and Admin Personnel
PM246: Tips for Effectively Working With the USPS
LD247: Leadership Training for Supervisors & Managers
PR249: Address Quality & Data Management Workshop
OS240: From Mail Services to Business Support Services
CU248: Issues In Printing & Mailing In Colleges/Universities
SM240: Supercharge Your Career!

11:30-12:30pm Sessions Round Five: 

MS258: Challenges of Managing the Small/Mid-Size Operation
SS259: Effective X-Ray Options: What’s Out There
PM255: NCOALink — Finding The Right Vendor At The Right Price
LD250: Mystery Solved! Cracking the Case on Productivity
GM257: How to Excel and Thrive in a Changing Workplace
OS252: Data Quality and E-commerce Returns
CU256: How to Unify Your Campus Logistics & Processes
PD251: From Stress to Success
SM254: Bringing Accountability, Credibility & Professionalism to Your Mail Center

12:30-2:15pm Leadership Awards & Keynote Luncheon:
The Future of Physical Mail, Presented by, Tony Kuchta, General Manager, Lineage

2:30-3:30pm Sessions Round Six:

MS260: Mail Services: Can You Survive?
SS261: Innovations in Personnel Safety
PM262: Taking the Mystery Out of International Mailing
LD263: Training for Success
GM266: Safety & Security Training Requirements and Compliance
PR267: Full Service & Mailer’s Scorecard
MC264: Anatomy of a Great Mailer
SM265: What It Takes To Earn CMDSM, CMDSS and MDC Certification
DD269: Cost Savings Ideas to Beat Your Budget

3:45-4:45pm Sessions Round Seven:

MS279: Lowering The Costs Of Your Mail Center Operations
SS270: How to Protect Employees and Customers from Mail Threats
LD278: Manager vs. Leader
GM273: Government Mail Operations Roundtable
OS275: Outsource Compliance & Control
PD277: Network Like a Superhero
MC271: Fusion of Physical & Digital for Maximum Multichannel Results
DD272: Leveraging Technology for the 21st Century Mail Center

WEDNESDAY, October 4, 2017

7:30am-4:00pm Conference Registration Hours    
7:30-8:30am Continental Breakfast

8:30-9:30 am Morning Keynote: 
Security 2017: Issues & Answers
Presented by, Sally Pfabe, CMDSS, BrightKey and Marshall “Keith: James, JGW Group

9:40-10:40am Sessions Round Eight:

MS383: Graduated Discipline
SS388: Security 2017: Mail & Package Screening
PM384: Are You Claiming the Best Postage Rate?
LD382: Can You Discipline Without Punishment
PR381: Seamless Acceptance
OS386: Mail Ops. 101: Gateway to Company Communications
DD385: Justifying a Hub/Spoke Concept

10:50-11:50am Sessions Round Nine:

MS395: The Many Facets of Mail Center Management
PM399: Rules & Regulations for First Class Bulk, Periodical & Standard Mail
LD396: Mail Communications Manager: The Corporate Consultant
GM391: Why You Need TNT in Your Government Mail Center
PR394: PostalOne: Roadmaps and Updates
PD398: Blink: How Do You Make Decisions
MC397: From the Yellow Legal Pad to the USPS: The Life and Times of a Document
SM392: How to Optimize Your Mail Center Spend
DD390: Design Basics for an Effective Mail & Distribution Center

11:45-12:15pm Energy Break Networking Center     

12:15-1:15pm Sessions Round Ten:

MS400: Sharpen Your Mail Expertise
PM401: The Easiest Way to Save
LD404: Building Your Mail Center’s Brand
GM402: Managing a Multi-Generational Workforce
PR403: eInduction: Simplifying Drop Shipping
OS407: The Ins-and-Outs of Outsourcing and Insourcing
CU405: Challenges In Managing The College & University Mail Center
MC408: Communication During a Time of Change
DD406: Tips for Cutting Shipping Costs

1:30-2:30pm Sessions Round Eleven:

SS414: Using Canines to “Sniff Out” Security Risks
PM413: Everything You Need to Know About Postage But Was Afraid to Ask
CU411: College & University Workshop: Issues & Answers
PD415: Mastering the Art of Body Language
MC410: Document Printing TCO’s: Comparing Apples, to Oranges, to Pears
SM418: Service Levels and Key Performance Indicators (KPI’s)

2:30pm Post-Conference Wrap-up & Farewell Salute