Mail Systems Management Sessions

The following courses will be presented at MAILCOM Las Vegas:


Session MS121:

Reinventing Site Logistics for the “Agile” Workplace

Technology, Culture and Global Competitiveness of today’s business world dramatically affect the daily operations and success of your distribution responsibilities. This session shows how globally competitive organizations are reinventing their logistics and distribution infrastructure to deliver unprecedented efficiency and satisfaction to their agile, mobile workforces today.

Monday, October 2, 2017 – Round Two, 3:30-4:30 pm


Session MS137:

Creating a Mail/Delivery Services Operations Guide

One of the most difficult challenge any operation faces is communicating to the company what services are provided and a service standard for each. Developing and publishing a Standard Operating Procedures manual for mail and delivery services is critical to its success and to ensure that every employee has a document of services rendered. It also benefits in the training process of new employees to learn how things are done and how to operate all the equipment located in the operation center. If you ever considered or are looking at creating an operations guide then this session is for you.

Monday, October 2, 2017 – Round Three, 4:45-5:45 pm


Session MS244:

Measuring Mail Workflow: A Must!

How efficient and effective is your operations today? If you are not continually using data to optimize your processes, you are probably not as efficient and effective as you could be. Many corporations find significant value when they implement process control systems to manage and control their operations. Scheduling, workload balance, accountability of all work and documents, automated compliance reporting and more see improvement with such systems. Besides these, most systems produce data and reports that pinpoint bottlenecks and areas for improvement.

Tuesday, October 3, 2017 – Round Four, 10:15-11:15 am


Session MS258:

Challenges of Managing the Small/Mid-Size Operation

Join your colleagues and share war stories about running mail, distribution and support services departments in a small to mid-size company. This course will offer answers on topics that include selecting equipment, installing work measurements, managing staff and overcoming space restrictions.

Tuesday, October 3, 2017 – Round Five, 11:30-12:30 pm


Session MS260:

Mail Services: Can You Survive?

Companies now are looking for ways to reduce costs more than ever before. How will you make sure your team is able to weather the storm that is approaching? Can you take on other service opportunities? How cross functional is your team or how cross-functional can they become? How do you add value to your business and to their bottom line financials? In the end, the paper volume of mail continues to decrease for most businesses while more companies are looking for ways to reduce costs. How can you survive?

Tuesday, October 3, 2017 – Round Six, 2:30-3:30 pm


Session MS279:

Lowering The Costs Of Your Mail Center Operations

Costs remain high and manpower low, as we are all expected to do more with less people and less budget money. This session will review the methods to lower specific costs in your mail operation. Attendees will learn a step by step process to follow and how to put together the results for management evaluation.

Tuesday, October 3, 2017 – Round Seven, 3:45-4:45 pm


Session MS383:

Graduated Discipline

Utilizing Graduated Discipline is a method to focus on personal development and improvement in managing underperforming or difficult employees. Identifying underachievers and guiding them towards acceptable productivity can lead to greater productivity and cost avoidance in recruiting.

Wednesday, October 4, 2017 – Round Eight, 9:40-10:40 am


Session MS395:

The Many Facets of Mail Center Management

The cliché of the dark and dingy mailroom located in the basement is a thing of the past. Modern Mail Centers are responsible for the management of millions of dollars in postage and expenses, not to mention the movement of important hardcopy communications that large, medium, and small businesses rely on. Today’s Mail Center requires sensible floor plan designs, well thought out standardized processes (including Operational Risk Detection), Cost Savings goals, good employee communication and recognition programs, and many other “facets” that, together, make up a world class Mail Services Center. Attendees will be exposed to systems, templates, techniques, and best practices that they can take back to their operations and begin implementing and using immediately.

Wednesday, October 4, 2017 – Round Nine, 10:50-11:50 am


Session MS400:

Sharpen Your Mail Expertise

In an industry that’s continuously evolving and improving it’s a daunting challenge to stay up to date on best practices. This session will cover the foundation of mailing, which includes classes of mail, processing categories, address requirements and more. Whether you are an expert or a novice, this program will empower you to build on your postal knowledge.

Wednesday, October 4, 2017 – Round Ten, 12:15-1:15 pm