Leadership / Professional Development

The following educational seminars and workshops will be presented at MAILCOM ’22, October 3-5, 2022:


Leadership 101

Positive leadership is conveying the idea that there is always a way to move the organization forward. It is so important because that is what we look to leaders to figure out how to move the organization forward.

Monday, October 3 – Round Two, 3:15-4:15pm


Developing New Managers

Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of new managers. When you provide your managers and employees with the skills and tools they need, you will greatly boost morale and strengthen your organization. Instructors: Floyd Creecy, CMDSM, MDC, HeiTech Services and Barbara Fahy, MDC, ASOP, MSMA

Wednesday, October 5 – Round Seven, 1:15-2:15pm


Team Dynamics: It’s A Choice

Team are a necessary part of work. To manage and be part of a team is tricky where all parts are not easily known. Come to this class and understand all the dynamics and roles of being a Team. Instructor: LaChelle Bynum

Tuesday, October 4 – Round Six, 3:50-4:50pm


Setting Expectations With Your Team

Providing structure starts with defining and setting clear boundaries. In order to set those boundaries, you must determine where the direction is coming from, your customers, boss, your team, or your own idea of how of how you envision things. Wherever the direction comes from, it must be clear and concise, so all parties are on the same page. This session will help you map out a strategy to do just that.

Monday, October 3 – Round Three, 4:30-5:30pm