Government Mail Management Sessions

The following courses will be presented at MAILCOM ’17:


IMpb and the Meter Customer

Government meter mailers and Private industry meter mailers do you know if you are losing economic benefits for not having meet all IMpb requirements? Is there a penalty if you cannot comply? What are the benefits of implementing the IMpb requirements? What are my options to comply and what are the financial ramifications to my organization? These questions and more will be answered during this session. Meter mailers will be presented with options to allow users to make informed conscientious decisions to comply with the IMpb requirements. Take the time to get this valuable information, knowledge = power and time = $$. Instructor: Floyd Creecy, CMDSM, EMCM, MDC, HeiTECH Services, Inc.

Monday, April 10, 2017, Round Two, 3:15-4:15pm


Federal Hot Topics: What’s new in 2017 Federal Mail Policy?

In this session, you will learn more about recent changes and changes to come that may impact everyone in the federal government. Discussions will include the federal mail management regulations (FMR 102-192), data reporting, Last Known Address working group, e-learning training, small package shared services, and our outreach efforts. Instructor: Lois Mandell, General Services Administration.

Wednesday, April 12, 2017, Round Eight, 9:45-10:45am


Federal Mail & Parcel Security Compliance Training

Mail Security is always a topic discussed at interagency meetings, management emergency response meetings, and in all mail centers. Mail center security became much more important after the anthrax and ricin attacks with the continuing threat of such attacks. Both federal and logal government mail services are required to provide security and training to meet a wide range of potential threats that can be introduced by way of the mail center. Threats may be chemical, biological, radiological, nuclear, or explosive substances (CBRNE) and are dangerous and disruptive. This session addresses ways to prevent theft in the mail center, emergency planning, and comprehensive security management. Panel presentation.

Tuesday, April 11, 2017, Round Six, 3:30-4:30pm


Manage Like Santa

Celebrate the Holidays all over again this Spring! Ever wonder how each Holiday Season, Santa is able to produce and distribute millions of toys all around the world in one night? The secret is out. Santa is a Holiday Season Management Guru. If you missed it last Holiday Season, now is your chance to learn these valuable management tricks. Certified Mail and Distribution Systems Manager Nick Staffieri uncovers 8 valuable lessons we can learn from Santa’s management experience, and how these lessons can translate into our own management processes. Join Nick in this fabulously fun and festive presentation and learn how to Manage Like Santa. Instructor: Nick Staffieri, CMDSM, The MCS Group, Inc.

Monday, April 10, 2017, Round Three, 4:30-5:30pm


Why You Need TNT in Your Government Mail Center

Learn the importance of “Training and Teamwork” in your Mail Center. Discuss techniques for strengthening your mail services support staff, fostering a positive and productive work environment, and participate in an interactive session with team building exercises! Instructor: Sally Pfabe, CMDSS, MDC, EMCM, BrightKey, Inc.

Tuesday, April 11, 2017, Round Seven, 4:45-5:45pm


Government Mail Operations Roundtable

Join your colleagues in government mail management and discuss the critical issues facing mail operations in federal, state, and local government operations. A panel of government mailers discuss the challenges of budgets, customer satisfaction, staff training, and regulation compliance in this fast moving presentation.

Wednesday, April 12, 2017, Round Ten 2:00-2:50pm