Government Mail Management Seminars

The following seminars will be presented at MAILCOM ’18, April 9-11, 2018 at the Pennsylvania Convention Center in Philadelphia:


Infrastructure Protection & Mail Center Security


This presentation will provide attendees with information regarding physical security pertaining to mail distribution centers, protection given to the handling and transportation of high value mail matter, and the protection of mail centers from threats and theft. The US Postal Inspection Service, the law enforcement branch of the US Postal Service, enforces the laws that defend the nation s mail system from illegal or dangerous use; and ensures public trust in the mail. Instructor: M. Juanita Waters, MSCJ, CFE, Postal Inspector/Team Leader

Monday, April 9, 2018 – Round One, 2:00-3:00pm


Understanding Next Generation Delivery Services (NGDS)

Next Generation Delivery Services (NGDS) is a five year contract, in which the period of performance began on 1 Oct 2017. NGDS is a mandatory use government-wide solution for small package delivery services (DOD and Federal Agencies). It is a consolidation of the following four programs: GSA s Domestic Delivery Services (DDS3), Total Delivery Services (TDS), Surface Small Package (SSPII), and Small Package Ground Tenders. NGDS provides domestic express (air) and ground delivery services up to and including 150 lbs. within the CONUS; domestic express delivery services up to and including 300 lbs. between CONUS and Alaska (AK), Hawaii (HI) and Puerto Rico (PR) and within AK, HI and PR; international express delivery for shipments up to and including 300 lbs. The three TSPs awarded under NGDS are: – FedEx: HTC711-17-D-C001 (Domestic and International) – UPS: HTC711-17-D-C003 (Domestic and International) – Polar/DHL: HTC711-17-D-C002 (International Only)

Tuesday, April 10, 2018 – Round Five, 2:15-3:15pm


Government Mail Operations Roundtable

Join your colleagues in government mail management and discuss the critical issues facing mail operations in federal, state, and local government operations. A panel of government mailers discuss the challenges of budgets, customer satisfaction, staff training, and regulation compliance in this fast moving presentation.

Wednesday, April 11, 2018 – Round Eleven, 3:10-4:00pm


Bringing Accountability, Credibility & Professionalism to Your Mail Center

A Mail Center operation performs the impossible on a daily basis. Other people and departments poor planning becomes the Mail Center s emergency; how do you handle this? Do you respond irrationally, having to apologize later or do you take the high road and be a true professional. This session details specifics and responses that will allow you to be the ultimate professional under any circumstance. Examples and open discussions will allow participant s a full range of interactive collaboration. Panel Presentation

Tuesday, April 10, 2018 – Round Four, 11:15am-12:15pm


Mail Communications Manager: The Corporate Consultant

mailcom - certification

The mail center is the heart of any organization. Almost all communication flows through it. As a mail center manager you can and should position yourself as an internal corporate consultant for all things mail. This session will cover how to read the tea leaves and anticipate change, become a resource for responding to new initiatives and add value to your organization. Instructor: Jud Thurman, CMDSM, CMDSS, Gospel Minutes Publications.

Monday, April 9, 2018 – Round Three, 4:30-5:30pm


Security Training Compliance for Government Mailers & Shippers

Marshall Keith James Photo

This session will provide an overview of current safety and security training requirements for federal and commercial mailrooms. This is a facilitated discussion on general training requirements as outlined in 41 CFR and Best Practices along with more advanced training options you may want to consider, and the various methods your mailroom can used to fulfill those needs. Instructor: Marshall Keith James, JGW Group

Wednesday, April 11, 2018 – Round Eight, 9:45-10:45am


Best Practices of High Performing Print Shops

MAILCOM Ten Top Roundtable

Many printing and marketing service providers are challenged with applying best practices to improve performance. We will take a peek within the industry to see what best practices are being deployed. Instructor: Floyd Creecy, CMDSM, EMCM, MDC, HeiTECH Services, Inc.

Wednesday, April 11, 2018 – Round Nine, 1:10-2:00pm