Digital & Print Mail Management
The following sessions will be presented at MAILCOM 2025:
SESSION DP128
Best Practices of High Performing Print Shops
Many printing and marketing service providers struggle with implementing best practices to enhance their performance. In this session, we will delve into the industry to uncover the best practices currently being utilized by top-performing print shops. Gain valuable insights, practical tips and strategies to elevate your business operations.
Monday, March 3, 2025 – Round Two, 3:15-4:15pm
SESSION DP138
Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
How do you manage your team or vendor performance supporting mail services or other services? Often organizations use SLAs and KPIs interchangeably, This session will help you understand the difference and the importance of managing and measuring the performance of your team and service providers. Sample SLAs and KPIs will be shared so you implement as soon as you return to the office.
Monday, March 3, 2025 – Round Three, 4:30-5:30pm
SESSION DP240
The Digital Mailroom, Past, Present and Future
This new session includes a case study on how a regional credit union went from concept to implementation of a Digital Mailroom. The presentation starts at the beginning by identifying initial goals then details actual lessons learned and finally discusses the implementation and actualized benefits. In addition, it will discuss the potential use of Artificial Intelligence (AI) for increased automation and accuracy in digital mailroom applications.
Tuesday, March 4, 2025 – Round Four, 1:45-2:45pm
SESSION DP250
Outsourcing Your Print Production
Hear from the trenches the real-life considerations you need to keep in mind when considering outsourcing your print production operations and the multitude of workflows, processes and functions across an enterprise that need to be involved in the decisions.
Tuesday, March 4, 2025 – Round Five, 3:00-4:00pm
SESSION DP266
Digital Mail Technology for Remote Workforce
This session will examine the evolving role of onsite mailroom teams providing service to remote employees in this post-COVID world.
Tuesday, March 4, 2025 – Round Six, 4:15-5:15pm
SESSION DP380
Successfully Managing In-House Print & Mail Operations
This presentation will cover proven methods to successfully develop a world-class in-house operation. Whether it’s print, mail or other functions Learn the ten important keys to success including maximizing resources, working with business partners, measuring performance and justifying resources, Proven and practical techniques from successful in-house operations will be shared. Come prepared to learn some innovative ideas that can help your operations be even more successful.
Wednesday, March 5, 2025 – Round Eight, 1:00-1:50pm
