USPS Workshops
The following sessions will be presented at MAILCOM 2024 Fall:
SESSION US172:
Mailer Scorecard & Assessment: A Full-Service Mail Tool
The Mailer Scorecard is a tool enabling mailers to monitor their mail quality across several USPS programs, including Full-Service, eInduction and Seamless Acceptance. This workshop will show mailers how to access the Mailer Scorecard and the information available about who can see it and what it means. Attendees will learn how to use drill-down reports, access piece-level data to identify quality issues, and understand the postage assessment process. Mail Preparer, Mail Owner and Transportation Carrier visibility will also be discussed.
Monday, Sept 30, 2024 – Round Two, 3:15-4:15pm
SESSION US183:
Enterprise Payment System
EPS allows customers to pay for Postal products and services through a single account. EPS payment account management provides enhanced security, centralized balances, account management, and self-service customer experience. EPS supports commercial, domestic, and international products and services and provides mailers information indicating the date and time of delivery or attempted delivery of mailed item.
Monday, Sept. 30, 2024 – Round Three, 4:30-5:30pm
SESSION US215:
Cost Savings Benefits of Informed Visibility and Secure Destruction
Over the past few year’s costs have increased because of mail not being delivered. With declining personnel and an increase in workloads, additional staff are required to keep up with the piles of undelivered mail. Come and learn the secrets for implementing Address Change Service (ACS) along with Informed Visibility (IV) to receive updated address information for free. Hear firsthand how to obtain significant cost savings along with improved delivery rates. In addition, you will find the benefits of Secure Destruction (SD). Did you know that the USPS securely destroys undeliverable mail and provides a daily electronic file of pieces destroyed with timestamp and date.
Tuesday, Oct. 1, 2024 – Round Five, 2:45-3:45pm
SESSION US246:
Utilizing Data: Address Change Service, Informed Visibility, and Secure Destruction to Make Better Business Decisions
Customer-focused is a vision for a business. To reach that vision, we need to make decisions to benefit our customers. The data received back from Address Change Service (ACS), Informed Visibility (IV), and Secure Destruction (SD) can help guide our decisions as a business to build better communications with our customers. Come and learn about the free data provided and see how you can create reports to help connect with your customers.
Tuesday, Oct. 1, 2024 – Round Six, 4:00-5:00pm
SESSION US349:
Customer Data: Your Greatest Tool or Hindrance?
In today’s economy customer data should be KING. Yet, with approximately forty million Americans moving annually it can also be your greatest challenge. Learn which tips and tricks can help ensure the integrity of your organization’s data. This session will talk about the various data sources and techniques beyond address correction that are available to you; managing multiple address types, to address, email, and phone verification to better refine your mailing lists and focus in on reaching your ideal customer.
Wednesday, Oct 2, 2024 – Round Nine, 2:30-3:20pm
