Managers need to be flexible and open-minded looking to new resources and solutions to solve their everyday challenges. This course will provide a view of how to get there using the following: Social Networks, Virtual Training, Webinars & White Papers, Professional Memberships and Quality Tools (Six Sigma, 5S, TQM etc.). You will get an industry view of what has become necessary and successful in transitioning from a traditional mail room to a more flexible and productive model. Instructor: Joe Freeman, CMDSM, MDC, MDP, Canon Business Process Services, Inc.
For other session tracks, see list at left.