Project Management: 5 Steps to Success
COURSE #: OS401 TITLE: Project Management: 5 Steps to Success DATE: Wednesday, June 10, 2020 TIME: Round Ten, 2:00-3:00 pm DESCRIPTION: Define, Plan, Implement, [...]
office operations
Creating a Office Services User’s Guide
COURSE #: OS275 TITLE: Creating a Office Services User’s Guide DATE: Tuesday, June 9, 2020 TIME: Round Seven, 4:50-5:50 pm DESCRIPTION: Developing a Standard [...]
Professionalism in Office Service Operations
COURSE #: OS264 TITLE: Professionalism in Office Service Operations DATE: Tuesday, June 9, 2020 TIME: Round Six, 3:40-4:40 pm DESCRIPTION: This session will review [...]
Customer Service Roundtable Workshop
COURSE #: OS119 TITLE: Customer Service Roundtable Workshop DATE: Monday, June 8, 2020 TIME: Round One, 2:00-3:00 pm DESCRIPTION: Where is customer service headed [...]
OS309: How to Write Effective Operating Procedures
Documenting the appropriate steps needed to complete a particular activity or job effectively is an integral part of a successful quality operation. If you have outdated, [...]