COURSE #: OS264 TITLE: Professionalism in Office Service Operations DATE: Tuesday, June 9, 2020 TIME: Round Six, 3:40-4:40 pm DESCRIPTION: This session will review [...]
COURSE #: OS119 TITLE: Customer Service Roundtable Workshop DATE: Monday, June 8, 2020 TIME: Round One, 2:00-3:00 pm DESCRIPTION: Where is customer service headed [...]
Documenting the appropriate steps needed to complete a particular activity or job effectively is an integral part of a successful quality operation. If you have outdated, [...]