MAILCOM 2020 COURSES

Here is the latest posting of educational sessions and workshop presentations that will be held at MAILCOM 2020:

MAIL SYSTEMS MANAGEMENT COURSES

• Dealing With Today’s Challenges in Mail Management

• How to Optimize Your Mail Center Spend

• Roadmap to Turn Your Mail Center into a Corporate Necessity!

• Building & Maintaining a Postal Program

• Mail Management by the Numbers

• Diary of a New Mail Manager

• Mail 101: Sharpen Your Mail Expertise

POSTAL MAIL MANAGEMENT COURSES

• Open Microphone: Periodical Q&A Roundtable

• Military Mail, the Postal Service and You

• Enterprise Payment System

• Enterprise Postal Governance

• Seamless Acceptance

• Are You Claiming the Best Postage Rate?

• Undocumented Mail Pieces

LEADERSHIP/STAFF DEVELOPMENT COURSES

• Developing Leadership Skills from Within

• Be the Boss Everyone Wants to Work With

• Setting Expectations With Your Team

• Managing With Carrots: Ideas to Motivate

• Leadership 101

• Leadership and Management Success at Every Level

• Caring Environments = Employee Satisfaction

DIRECT MAIL & ADDRESS MANAGMENT COURSES

• Importance of Mailpiece Design

• Choosing the Best Move Update Method for Your Mail

• The Easiest Way to Save

• Customer Data: Your Greatest Tool or Hindrance?

• Address Quality & Data Management Workshop

• Mail Does Work!

• Understanding Address Quality Reporting

USPS TRAINING WORKSHOPS

• Full Service & Mailer’s Scorecard

• Rules for First Class Bulk, Periodical & Standard Mail

• Using Informed Delivery on Direct Mail Campaigns

• Informed Visibility: Knowing Where Your Mail Is

• Informed Delivery 101: Getting Started

• USPS Forms: How To Manage Them Like a Pro

• Putting Informed Delivery Data to Work For Your Mailing Lists

PRINTING TECHNOLOGY / DIGITAL DOCUMENT MANAGEMENT COURSES

• Thinking about Outsourcing your Print Production?

• Tools to Improve Inbound Mail Processing

• Print Tips for Marketing to the Baby Boomers

• Digital Mail: Real World Applications in Digitized Distribution

• Tips & Tricks for Reducing Costs In-House Print & Mail Costs

• Best Practices of High Performing Print Shops

• Print & Postage Trade Secrets that Save Big Bucks

SECURITY 2020 CERTIFICATE COURSES

• Who Protects Your Mail?

• Mail & Parcel Screening Workshop: How Safe Are You?

• Combating Today’s Violence in the Workplace

• Determining Vulnerability in Your Mail/Distribution Centers

• Security Programs: “Normal” and “Not-so-Normal” Conditions

• Security Forum: Essential Personnel Training Requirements

• Mail & Distribution Operations: Easiest Portal for Terrorism

PROFESSIONAL DEVELOPMENT COURSES

• Moving from Manager to Leader

• Cultivating Skills to Grow as an Informal Leader

• What is Your Temperature in Building Relationships?

• Personal Productivity & Time Management

• Professional Certifications: How to Earn

• The Power of Networking

• Is Poor Communications Destroying Your Career?

OFFICE & CUSTOMER SERVICES MANAGEMENT COURSES

• Professionalism in Office Service Operations

• Creating a Office Services User’s Guide

• Workplace Trends

• Project Management: 5 Steps to Success

• Customer Service Roundtable Workshop

• Managing a Successful Outsourcing Partnership

• What Happens to the Midas Touch When it Comes to Customer Services?

GOVERNMENT MAIL MANAGEMENT COURSES

• Government Mail Security Plans: A Checklist Review

• What is Your Voice in the Company? Community vs. Global

• Importance of Corporate & Personal Business Ethics

• Understanding the Continuing Need for Mail/Parcel Screening

• Federal Government Mail Management

• Philosophy in Employee Management

• Government Mail Operations Workshop

PACKAGE & MAIL DISTRIBUTION; INTERNATIONAL MAIL COURSES

• International Mail Requirements for Foreign Addresses

• Developing Mail/Parcel Screening & Emergency Protocols

• E-commerce Fulfillment & Shipping

• eInduction: Simplifying Drop Shipping

• Taking the Mystery Out of International Mailing

• Parcel Lockers: Designing a Solution

• Mail & Package Distribution Strategies

EXECUTIVE & STRATEGIC MANAGEMENT COURSES

• When Disaster Strikes: Are You Prepared?

• Business Continuity Planning

• Change the Culture Or Fail!

• New Standards in Facility Management & Security

• Designing Today’s Operation Centers for the Agile Workplace

• The Art of Retaining Good People

• Management Strategies for the Next Millennium

COLLEGE & UNIVERSITY MANAGEMENT COURSES

• Multi-Generational Workforce Management

• Managing Through Transition

• Service Levels and Key Performance Indicators (KPI’s)

• Best Practices in College & University Mail Management

• Benchmarking Your College/University Mail/Delivery Operations

• College & University Roundtable\Workshop

• Package Tracking, Accountability & Productivity

WORKSHOP PRESENTATIONS

• 2020 Vision into the Future of Mail

• The Impact of the UPU Agreement on U.S. International Mail

• Getting Millennials to Engage With Mail

• Supercharging Election Mail with Informed Visibility and Informed Delivery

• The Future of Mail & Distribution Centers: Using Technology to Meet Increasing Package & Mail Delivery Services

• The Letters that Changed My Life