Poor communication is an epidemic in the fast paced time deficient workplace. The elements of this presentation will concentrate on the tools to be an effective [...]
Join your colleagues in government mail management and discuss the critical issues facing mail operations in federal, state, and local government operations. A panel of [...]
How do you manage your own or vendor performance for the mail services or support services? What tools do you have in place, what options are available to you as a leader and [...]
In the world of mail, we speak mail easily, however; what does the customer understand. This class will help you to navigate towards a global tone instead of community tone [...]
This workshop is for both government and mailing industry professionals. Come and hear how agencies are successfully managing their mailing requirements for postage [...]
This presentation is designed to help you determine what your customers’ real needs are and look at your service offerings and performance from their point of view. This [...]
In this session you will learn how to use alternate methods of motivation when monetary rewards are not readily available. Discover proven methods to reward and recognize [...]