Mail Systems Management

The following sessions will be presented at MAILCOM 2023 Fall:


Mail 101: Sharpen Your Mail Expertise

In an industry that is continuously evolving and improving, it’s a daunting challenge to stay up to date on best practices. This session will cover the foundation of mailing, which includes classes of mail, processing categories, address requirements and more. Whether you are an expert or a novice, this program will empower you to build on your postal knowledge. Instructors: Christine Erna, TEC Mailing Solutions LLC and Mark Rheaume, Ricoh Digital Services

Monday, October 2, 2023 – Round Two, 3:15-4:15pm


Are You Claiming the Best Postage Rate?

This session teaches the importance of analyzing your mailings to ensure you are obtaining the best postage rates for First Class Bulk, Periodical & Standard Mail. Learn different options for improving your mailing lists resulting in big postage savings. An explanation for each postage category and what is required to move up to the next discount threshold will be provided. Learn how to move your mail from Basic to Saturation & Basic or up to Mixed ADC. Discussions include deflection testing and how money can be saved by moving a Periodical or Automated Flats from non-machinable to machinable. Instructor: Marianne Houston, MCOM, National Postal Ops Manager, Gannett

Wednesday, October 4, 2023 – Round Nine, 2:30-3:30pm


How to Optimize Your Mail Center Spend

Did you know that mail could account for more than 9% of a Fortune 500 company’s operating cost? In this session you will learn how to efficiently and effectively manage your mailroom workflows to ensure you stay within your budget. Topics to be covered include production schedules/efficiencies, quality control, mailpiece basics, working with your service provider, data processing issues and how to put it all together. Instructors: Christine Erna, TEC Mailing Solutions LLC and Mark Rheaume, Ricoh Digital Services

Wednesday, October 4, 2023 – Round Seven, 10:15-11:15am


Managing Integrated Print and Mail Operations

With all the new technology in digital printing equipment, it’s easier than ever to add print services to your mail operations. In this session you will learn the different types of digital printing equipment and what they are used for. You’ll learn the difference between dry toner and inkjet printing systems, and what would be best for your operation. You may be able to use your existing addressing equipment for some digital printing jobs. The different types of software that will be needed, as well as staffing and experience levels will be discussed. Instructor: Jim Williams, VP Sales & Marketing, Kirk-Rudy, Inc.

Monday, October 2, 2023 – Round Three, 4:30-5:30pm


Enterprise Online Postage: The Future of Business Mail

The newest systems can have one license that is shared across an entire enterprise and at a fraction of the cost. There is no longer a need to justify a user’s mail spend because everyone can now have access. Enterprise Online Postage has been around for almost 10 years, the big difference is the way that the licenses are procured.

Tuesday, October 3, 2023 – Round Five, 2:45-3:45pm


Using Technology to Streamline Inbound Receiving

With today’s technology, you can now view incoming packages before they arrive at your facility or fill in receiving information by simply taking a picture of the label. This will allow you to receive information in advance and enable you to simplify handling procedures along with automating the notification process. This session will give you an overview of technological features and show you how you can utilize this information to greatly improve your productivity. Instructor: Kelly Smith, Principle, TrackIT

Monday, October 2, 2023 – Round One, 2:00-3:00pm