MAILCOM Las Vegas Agenda

MONDAY, MARCH 20, 2023

8:00am-1:00pm Mail Design Consultant (MDC) Review & Exam
9:00am-1:00pm CMDSM & CMDSS Review and Exam
9:00am-1:00pm Office Services Professional Certification (OSP) Review & Exam
12:00-6:00pm Convention Registration Hours
1:00-2:00pm Conference Kickoff & Delegate Orientation

2:15-3:15pm Sessions Round One:

MS101: Mail 101: Sharpen Your Mail Expertise
SS203: Safety & Security 2023 Briefing: What You Need to Know
LD201: What It Takes To Earn a CMDSM, CMDSS, OSP and MDC Certification
DM301: GHG Emissions From Your Direct Mail – From Tree to Mailbox
OS201: Professionalism in Office Service Operations
PP109: Tips & Tricks for Reducing In-House Print & Mail Costs
US207: Rules & Regulations for First Class Bulk, Periodical & Standard Mail
CU308: Developing a Request for Proposal (RPF)

3:30-4:30pm Sessions Round Two:

PM207: Understanding Address Quality Reporting
SS209: Understanding the Need for Mail/Parcel Screening
DM303: Learning Outcomes: “GHG Emissions from Communications 101”
DS401: Shipping Market Developments
OS303: Women in Management Panel Discussion
US201: Tips for Effectively Working with the USPS
CU109: Contactless Pickup for Campus and Corporation Deliveries
AM301: Digital Mail: Managing Remote Mail Distribution

4:45-5:45pm Sessions Round Three:

MS201: Pandemic Learning for Mail Centers
PM209: Tracking Mail Using Informed Visibility Data
LD107: Employee Engagement, Value, and Evolution
DS301: Parcel Lockers: Designing a Solution to Manage Incoming Packages and Mail
PP301: Best Practices of High Performing Print Shops
GM203: Mail Services Change Management to a Hybrid Workforce
AM309: Why Enterprise Online Postage will be the Future of Business Mail

6:00-7:30pm Welcoming Reception

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TUESDAY, MARCH 21, 2023

7:30am-5:00pm Conference Registration Hours
8:00-9:00am Continental Breakfast
9:00-10:00am Morning Keynote: Michael M. Kubayanda, Chairman, Postal Regulatory Commission

10:00-11:15am Exhibitor Highlights / Exhibition Time

11:15-12:15pm Sessions Round Four:

MS205: How to Optimize Your Mail Center Spend
PM205: Importance of Mailpiece Design
DS205: Using Crystal Ball Technology to Manage Your Incoming Packages
OS209: Team Communication in the Workplace
PP201: How the New Generation of Workflow Systems Benefit Mail/Print Operations
US203: USPS Forms: How To Manage Them Like a Pro
AM409: Eliminating Multi-Million Losses in Third Party Marketing Operations

12:30-1:45pm Leadership Luncheon

2:00-3:00pm Sessions Round Five:

MS301: Mail Centers: An Integrated Facilities Management Component
PM301: Building & Maintaining a Postal Program
SS207: Security 2023: Training Requirements for Mail and Admin Personnel
DM201: USPS Promotions: Bringing Real Value to your Business
OS206: The Easiest Way to Save
GM105: Effectively Managing Poor Performers
CU204: College & University Roundtable/Workshop

3:15-4:15pm Sessions Round Six:

PM109: USPS Postage Meter IMI Compliance: What You Need to Know
LD205: Team Dynamics: It’s A Choice
DM207: Full-Service Mailer Scorecard: How to Avoid Paying Penalties
DS203: Tips for Cutting Shipping Costs
US301: Exceptional Dispatch for Periodical Mail
GM209: Government Mail Security: A Checklist for Success
CU201: Setting Expectations With Your Team

4:30-5:30pm Sessions Round Seven:

MS103: Mail Management: The Basics
SS301: Mail/Parcel Screening & Emergency Response Protocols
LD209: Leadership and Management Success at Every Level
DS201: Package Tracking, Accountability & Productivity
PP203: Document Security: Recognizing Gaps in the Communication Lifecycle
AM404: Virtual Team Building and Management Workshop

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WEDNESDAY, MARCH 22, 2023

7:30am-3:00pm Conference Registration Hours
8:00-9:00am Continental Breakfast
9:00-10:00am Keynote: Tammy Whitcomb Hull, Inspector General, United States Postal Service

10:15-11:15am Sessions Round Eight:

MS303: Mail Just Works: Learn Why and How It Remains Relevant
SS201: Mail & Parcel Screening: How Safe Are You?
LD101: Leadership 101
DS305: E-commerce Fulfillment & Shipping
OS301: Developing New Managers
US209: Postal Q&A Workshop/Roundtable
GM301: Effective Leadership Practices in Government Mail Management
AM401: Service Levels and Key Performance Indicators (KPI’s)

11:00-12:00pm Exhibition Time / Vendor Workshops
12:00-1:00pm Buffet Lunch Grab-n-Go

1:00-2:00pm Sessions Round Nine:

MS109: Managing a Mail Center in 2023
PM202: Are You Claiming the Best Postage Rate?
LD303: What is Your Voice in the Company? Community vs. Global
DM203: Customer Data: Your Greatest Tool or Hindrance?
PP303: Outsourcing Your Print Production?
GM303: Government Mail Operations Roundtable/Workshop
CU203: Benchmarking Your College/University Mail/Delivery Operations

2:15-3:15pm Sessions Round Ten:

PM305: Enterprise Postal Governance
SS205: Who Protects Your Mail?
LD306: Diversity and Inclusion
DS303: Parcel Packaging Roundtable
OS109: The Importance of Developing/Crossing Training Your Staff
PP101: Prepress 101: Print Production Basics
US109: Seamless Acceptance Workshop

3:30pm Post-Conference Wrap-up & Farewell Salute