Professional Development Sessions

The following courses will be presented at MAILCOM Las Vegas:


The Value of Staying Connected

NETWORK… What is a network? Why is it important? Whether you are an introvert, extrovert or just want to learn more about the true meaning of a professional network this session will leave you with many insights into the true value that a professional network can provide. Networking is the art of utilizing relationships with people to help you personally and professionally. This session will cover various areas of networking and their value. It will leave you re-charged and ready to take on the world!

Monday, October 2, 2017 – Round One, 2:15-3:15 pm


What is Your Voice in the Company? Community vs Global

In the world of mail, we speak mail easily, however; what is the customer’s understanding. This class will help you to navigate towards a global tone instead of community tone that only you and your staff understand. Let’s get the customer on the playing field of mail.

Monday, October 2, 2017 – Round Two, 3:30-4:30 pm


From Stress to Success

Stress is a natural reaction of the body to any demand (pleasant or unpleasant) placed upon it. In this session we will discuss “good” vs. “bad” stress. Participants will learn how to identify your body’s response to stress, and ways to cope with stress. You will also leave with a Personal Stress Management Plan.

Tuesday, October 3, 2017 – Round Five, 11:30-12:30 pm


Network Like a Superhero

Networking is an art form that anyone can learn, develop, and master, from the most gregarious extrovert to the more reserved introvert – it’s all about crafting and embracing your own style! Discover tips and techniques to make the most of formal and informal “schmoozing” events, break through the barriers of that first introduction, and follow up like a pro. Learn to read body language, apply key lead-in techniques, and create comfortable and meaningful interactions that will grow your professional and personal networks.

Tuesday, October 3, 2017 – Round Seven, 3:45-4:45 pm


Blink: How Do You Make Decisions

This class is an introductory look, based on the Malcolm Gladwell book Blink, into the mental processes that work rapidly and automatically from relatively little information. We will explore how the idea of “thin slicing” suggests that spontaneous decisions are often as good as—or even better than—carefully planned and considered ones and that intuitive judgment is developed by experience, training, and knowledge. Also, we will discuss how sometimes having too much information can interfere with the accuracy of a judgment.

Wednesday, October 4, 2017 – Round Nine, 10:50-11:50 am


Mastering the Art of Body Language

Nonverbal communication can not only help you be more effective in your business dealings, but it can also give you an added edge above competitors. Many times we think about what we are going to say, but often we do not consider how we say something, both with our tone and our body. During the interactive class, we will discover how the three parts of communication combine to give your audience the true message and how one can read and interpret the universal signs others unconsciously portray.

Wednesday, October 4, 2017 – Round Eleven, 1:30-2:30 pm