Professional Development Sessions

The following courses will be presented at MAILCOM Las Vegas:


What It Takes To Earn a CMDSM, CMDSS, OSP and MDC Certification

Are you ready to take your career to the next level? Certification is the key. The session begins with a brief discussion of the Mailpiece Design Consultant (MDC) certification program. It continues by outlining the process, including the requirements and procedures mail center managers or suppliers can follow to earn their professional credentials. This course is a must for those seeking to achieve the highest professional standard in the industry Certified Mail and Distribution Systems Manager, (CMDSM) and Certified Mail, Distribution Systems Supplier, (CMDSS) and the new Office Service Professionals Certification (OSPC). Presented by a panel of certified managers.

Monday, September 16, 2019 – Round Two, 3:30-4:30pm


Keys to Maximizing Your Effectiveness!

We all desire to be more effective and successful at work and in our personal lives. In this presentation we will learn tried and proven methods to be more effective as leaders, workers and individuals and learn how to help others be more effective too! Come and learn tips to improve the communication, relationships and performance of you and your team. We’ll be pulling wisdom from the bestselling business book of all-time (Dr. Covey’s “Seven Habits of Highly Effective People”) and from other leading edge research and writings.

Monday, September 16, 2019 – Round Three, 4:45-5:45pm


The Importance of Corporate & Personal Business Ethics

Business Ethics are seemingly a constant news story, unfortunately related to breach of ethics. This session will provide information for a greater understanding of the role and importance of ethics in daily practices. Participants will take away areas of their organization and personal conduct to examine in regards to good ethics business practices.

Tuesday, September 17, 2019 – Round Four, 10:15-11:15am


Success or Failure, What Makes the Difference?

So many of us go through each day, trying to see how “George” has become so successful. What is the difference between Betty and Sally? They came from similar backgrounds, yet one is mired in mediocrity and the other has achieved the unimaginable. What’s the KEY? How Can I make the most of who I am? If you’re tired of potential, lets talk.

Tuesday, September 17, 2019 – Round Six, 4:00-5:00pm


The Power of Networking: Benefits of Joining a Trade Association

The definition of Networking is developing and using contacts made in business for purposes beyond the reason for the initial contact. The ability to network is one of the most crucial skills any individual can have. What does a good networker do? Do you belong to a Membership Association (MSMA, NACUMS, NAPM, DMA, SHRM)? This interactive session will share the benefits of belonging to a Membership Association. Not only will you have access to networking with industry professionals but learning/educational opportunities to enhance your career! Panel will consist of Association Executives in the Mailing/Office Services/Distribution/Facilities industries

Wednesday, September 18, 2019 – Round Seven, 9:40-10:40 am


Communication is Destroying Your Career

Poor communication is an epidemic in the fast paced time deficient workplace. The elements of this presentation will concentrate on the tools to be an effective communicator and get it right the first time. Nuances such as Cultural/Ethnic challenges and nonverbal communication will be explored as well.

Wednesday, September 18, 2019 – Round Eight, 12:15-1:15 pm