Leadership & Professional Development

The following sessions will be presented at MAILCOM 2026:


SESSION LD139

Basic Training for New Managers & Supervisors

Are you a new manager or team leader, then this session is perfect for you. This session will provide you with tools and resources to help new leaders succeed in their role. In addition to practical strategies for handling common workplace challenges, you will also learn about effective communication techniques, ways to motivate your team, and tips for managing time and priorities, all designed to build your confidence as you embark on your leadership journey.

Monday, March 23, 2026 – Round Three, 4:30-5:30 pm


SESSION LD244

Effective Approaches to Making Initial Inroads

This session will teach you how to build influence, create lasting connections, and drive outcomes in complex environments. Tailored for professionals, it provides strategies to establish influence and foster meaningful relationships. Participants will learn techniques for identifying target audiences, crafting value propositions, and engaging key stakeholders in corporate and government settings. Whether seeking collaborations, partnerships, or contracts, this course offers actionable approaches for success.

Tuesday, March 24, 2026 – Round Four, 11:15-12:15 pm


SESSION LD250

Best Practices of Great Leaders

Organizations are crying out for effective leaders, and here is your opportunity to taking another step to become one. This presentation will identify and display the proven practices of effective leaders, so come prepared to achieve a new level of leadership excellence. Included will be an overview of the Best Practices from top performing leaders and managers based on recent comprehensive research. Twenty best practices and the Five absolutes to get high performance and results will be shared. Come prepared to learn and to be motivated to achieve a new level of leadership excellence.

Tuesday, March 24, 2026 – Round Five, 2:00-3:00 pm


SESSION LD380

Why Operational Resilience Matters

Operational resilience is an organization’s ability to adapt, withstand, and recover from disruptions—whether market volatility, cyberattacks, or internal crises. It’s not just about survival; resilient organizations turn pressure into performance and gain a competitive edge. Research shows resilient teams are up to 50% more productive and 40% less likely to experience burnout.

Wednesday, March 25, 2026 – Round Eight, 11:15-12:00 pm