Delivery & Distribution Management
The following sessions will be presented at MAILCOM 2026:
SESSION DD112
Package Tracking: Utilizing Technology for Chain of Custody
This session covers cost-effective tools and methods to track packages securely from receipt through delivery. Attendees will learn procedures for maintaining a secure chain of custody, with an open discussion on how different organizations manage package processing.
Monday, March 23, 2026 – Round One, 2:00-3:00 pm
SESSION DD245
FAST Navigation and Drop Shipments
This workshop offers a comprehensive guide to mastering the Facility Access and Shipment Tracking (FAST) system for mail professionals. Participants will learn how to efficiently navigate FAST, schedule and manage drop shipment appointments, and utilize Mailer Data Files (MDF) and Labeling Lists to ensure smooth and accurate mail processing. Attendees will gain practical skills to optimize their shipment workflows and stay ahead in an evolving postal landscape. Ideal for facility managers, operations analysts, and anyone involved in the logistics of mail delivery, this session promises actionable takeaways for improving speed, security, and sustainability in mail operations.
Tuesday, March 24, 2026 – Round Four, 11:15-12:15 pm
SESSION DD269
Game-Changing Solution for Parcel/Mail Delivery
East Tennessee State University has been a leader and innovator in the area of mail delivery for higher education mail centers. Join this session for an in-depth exploration of groundbreaking advancements in mail delivery technology for all mail centers. Discover how ETSU has revolutionized campus mail operations by replacing 8,700 traditional mailboxes with a one-of-a-kind smart mailbox system—achieving more than 90% reduction in required square footage. This session will highlight the unique benefits of smart mailboxes, including 24/7 access, dramatically reduced processing times, elimination of delivery errors and lost mail, and significant manpower savings. Learn how smart mailboxes, lockers, mailrooms, and mobile apps work together to create a fully integrated solution that addresses today’s pressing challenges of space limitations, rising costs, and staffing needs, while enhancing customer service and operational efficiency.
Tuesday, March 24, 2026 – Round Six, 3:15-4:15 pm
SESSION DD395
Insights on Today’s Supply Chain Management
Through interactive discussions this session empowers participants to recognize the critical links in the supply chain and identify opportunities for innovation and strategic improvement. Attendees will explore the latest trends, technologies, and best practices shaping modern supply chains, and gain practical tools to anticipate disruptions and drive proactive solutions.
Wednesday, March 25, 2026 – Round Nine, 1:30-2:20 pm
