College & University Mail Management
The following sessions will be presented at MAILCOM 2026:
SESSION CU114
College/University Mail and Delivery Distribution Management
Join us for an engaging educational session designed for professionals who manage mail and delivery services in higher education settings. Industry veterans will share tried-and-true strategies for streamlining departmental operations, reducing costs, and enhancing the quality of service delivered to your academic community. In this session, you’ll discover the critical role that effective communication plays in departmental success. Learn how to build stronger connections with students, faculty, and staff by implementing innovative training seminars and workshops that empower your end-users.
Monday, March 23, 2026 – Round One, 2:00-3:00 pm
SESSION CU130
Emerging Trends and Technology in College/University Mail Centers
Many mail centers are currently under significant pressure to enhance productivity. This must be achieved even as they are tasked with operating in smaller spaces and with reduced staff numbers. This session explores the latest emerging trends and technological advancements in university mail centers. Its main objective is to highlight a range of processes and services that mail centers can adopt to optimize their operations. By implementing these advancements, mail centers can reduce their physical footprint, lower operational costs, and simultaneously increase both revenue and the quality of services provided. Several of the processes and pieces of equipment discussed have been pioneered and successfully implemented by East Tennessee State University (ETSU) in their mail center.
Monday, March 23, 2026 – Round Three, 4:30-5:30 pm
SESSION CU254
Unpacking the Power of Project Management and Mail
With the increasing demand for efficient project delivery, mastering the art of project management has become a critical skill for both businesses and individuals. This course will cover principles and techniques in accordance with the Project Management Body of Knowledge (PMBOK) 7th Edition, globally recognized standard for project management best practices. Participants will gain an understanding of value delivery, project management principles, as well as performance domains that are important for final delivery. As the mail and shipping industries continue to change with technology evolving and new organizations emerging, it is important to reconsider the global perspectives that are found within the PMBOK Guide.
Tuesday, March 24, 2026 – Round Five, 2:00-3:00 pm
SESSION CU277
Enterprise Postal Governance
Transform your organization with a robust postal governance program! This session reveals how to implement enterprise-wide systems for address quality, Move Update compliance, total postal management, and return mail handling. Discover how every department can benefit from streamlined processes, reduced waste, and significant cost savings. Take-away actionable steps to elevate your company’s postal operations and financial performance.
Tuesday, March 24, 2026 – Round Seven, 4:30-5:30 pm
SESSION CU385
Nonprofit Mail: Requirements, Challenges, & Lessons Learned
Direct mail is still a key tool for nonprofit fundraising and communication. Understanding mailing requirements is crucial to avoid costly mistakes. This workshop aims to help nonprofits navigate the processes and challenges of sending mail in 2026 and beyond, covering requirements, terms, definitions, and postage savings. Expect an in-depth look at USPS nonprofit marketing mail.
Wednesday, March 25, 2026 – Round Eight, 11:15-12:00 pm
