outsourcing

What Happens to the Midas Touch When it Comes to Customer Services?

January 24, 2020 // 0 Comments

COURSE #: OS243 TITLE: What Happens to the Midas Touch When it Comes to Customer Services? DATE: Tuesday, June 9, 2020 TIME: Round Four, 11:00-12:00 pm DESCRIPTION: [...]

DP309: Thinking About Outsourcing Your Print Production?

January 17, 2019 // 0 Comments

Come and hear from the trenches the real life considerations you need to keep in mind when considering outsourcing your print production operations – the multitude of [...]

“Thank you for making Mailcom happen each year! I had my annual review today and also got a pretty significant raise. This year my manager praised my efforts, ideas, and new procedures that I’ve implemented in our mail center. The majority of these have come from Mailcom sessions and conversations with other attendees. I know that I put in the work here, but you guys have given me access to people and tools that I didn’t know were available.”

— Jason Meekins, MDP, OSPC Farm Credit Bank of Texas

“I attended MailCom as a stand-in for my boss, the director of Auxiliary Services. My first day I thought, “what is the excitement about mail?” By the end of day two I was fully on-board with the value of MailCom and the concerns brought forth by attendees and presenters. At the end of the conference I realized how much I came away with and how much I really enjoyed MailCom.”

— Michael K. Byrd, MBA, CPIM
University of Toledo

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— Garfield Morris, MCOM
The Ford Foundation

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— Austin Hurley, MCOM
Million Dollar Round Table