Security 2017 Sessions

The following courses will be presented at MAILCOM ’17 as part of the SECURITY 2017 program.  A special PDF on SECURITY 2017 can be downloaded here.


Rapid and Reliable Identification of Mailroom White Powder Hazards – CONOPS to Employee Capability

White powder scares can paralyze a mailroom if not handled properly. This leads to significant down time resulting in delayed deliveries and associated business productivity costs. White powder response protocols are based on the worst possibility, (anthrax or ricin), not the most likely possibility, (hoax or incidental spill) as they should be for public and employee safety. Rapid substance identification can dramatically decrease mailroom downtime but only when employees thoroughly understand the CONOPS, have the appropriate detection and identification equipment at hand, and can effectively interpret the results. Collectively this increases employee safety and dramatically reduces collateral business damage. This presentation will cover effective CONOPS, available detection and identification technology, and most importantly, appropriate implementation and use of both. Instructor: Chris Weber, Smiths Detection

Wednesday, April 12, 2017, Round Nine, 1:00-1:50pm


How to Protect Employees and Customers from Mail Threats

This session covers facility safety measures to insure safe working environment. What you should know and do to make the mail safe for your customers and employees. Instructor: Don Thordsen, State of Colorado

Tuesday, April 11, 2017, Round Five, 2:15-3:15pm


Security 2017: Mail and Package Screening

Finding the perfect solution that meets your customers and your needs! In today’s world, one of the vulnerabilities of government mail is that it can be used as a way to create a malicious attack on a government official or department. In this workshop you will hear how the State of Colorado developed their screening program to keep the intended recipient out of harms way from powders, chemicals, incendiary devices, bombs, or any other malicious materials. Instructor: Don Thordsen, State of Colorado

Wednesday, April 12, 2017, Round Ten 2:00-2:50pm


Using Canines to Protect Your Operations

A well-trained bomb dog is extremely difficult to fool or defeat. Explosive Detection Canine Teams provide the most effective, efficient and versatile explosive detection capability available. The high visibility of the Canine Teams also acts as an outstanding deterrent. No machine or manual search technique can even remotely compare with a canine team. Instructor: Buddy Eanes, Explosive Countermeasures International Inc.

Monday, April 10, 2017, Round One, 2:00-3:00pm


Using mmWave Technology for Mail Security

This presentation provides an understanding of the fundamentals of millimeter wave technology, a review of all the MailSecur device functions, modes of operation, and limitations, a practical review of video data and decoding technique, a complete A-TO-Z index on device operation. Also included are training simulations using inert objects representing mail threats based on a variety of scenarios. Instructor: Eric Giroux, RaySecur Inc.

Tuesday, April 11, 2017, Round Seven, 4:45-5:45pm


The Real Value of Mail Screening

The incorporation of mail screening initiatives and procedures into Mail Center operations is no longer optional. Federal entities are required to have all inbound mail and parcels inspected and reviewed for mail-borne threats. CBRNE threats and while powder hoaxes have become more and more prevalent and easy to introduce into facilities through the mail stream, creating a new sub-sector of mailroom management â mail screening services. Come learn techniques, basic and advanced to protect your personnel, facility, and ensure compliance. Instructor: Sally Pfabe, CMDSS, MDC, EMCM, BrightKey, Inc.

Monday, April 10, 2017, Round Two, 3:15-4:15pm


Innovations in Personnel Safety in the Mailroom

Safety in the mailroom has never been more critical to worker health and continued operations. During a time of tightening of budgets, the continued threat of mail-borne attacks, and a trend towards a paperless society, mailroom personnel are being asked to handle more with less, in the areas of both manpower and resources. Explore techniques to ensure the safety of lone workers, streamline work flow to handle “more with less”, and reduce mailroom injuries through this interactive session. Instructor: Sally Pfabe, CMDSS, MDC, EMCM, BrightKey, Inc.

Wednesday, April 12, 2017, Round Eight, 9:45-10:45am


Mail Center Security Forum: Identifying Essential Training for Mailroom and Administrative Personnel

As international and domestic terrorism events increase around the world, security directors and mail center managers face the constant challenge of providing personnel with up-to-date training with minimal disruption. This facilitated open forum addresses the most current security topics, the application of Federal regulations, and the role training plays in helping your organization mitigate risk. We will discuss a variety of training methods and how each can be used to enhance threat understanding and awareness. Instructor: Keith Marshall, The JGW Group

Tuesday, April 11, 2017, Round Four, 11:15-12:15pm