MAILCOM ’22 Agenda

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DAY 1: MONDAY, October 3

7:00am-1:00pm MSMA – CMDSM/CMDSS Exam

7:00am-1:00pm MSMA – Mail Design Consultant Exam

7:00am-1:00pm MSMA – Professional Office Services Exam

12:00-6:00pm Conference Registration Hours

1:00-2:00pm Delegate Orientation

2:00-3:00pm Seminars Round One

MS101: Mail 101: Sharpen Your Mail Expertise

PM206: Are You Claiming the Best Postage Rate?

DM309: Creating a Winning Informed Delivery Campaign

DD105: Tips & Tricks for Reducing In-House Print & Mail Costs

SS207: Who Protects Your Mail?

MD305: Top Tips for Cutting Shipping Costs

MW103: Government Mail Operations Workshop

3:15-4:15pm Seminars Round Two

MS107: Managing a Mail Center in 2022

DM203: Eliminating Multi-Million Losses in Third Party Marketing Operations

SS205: Mail & Parcel Screening Workshop: How Safe Are You?

LD101: Leadership 101

OM201: Creating a Office Services User’s Guide

IM201: Top Trends Affecting International Mailing

MW100: Exceptional Dispatch for Periodical Mail

4:30-5:30pm Seminars Round Three

MS109: What is Your Voice in the Company? Community vs. Global

PM401: USPS Forms: How To Manage Them Like a Pro

DD203: Best Practices of High Performing Print Shops

LD305: Setting Expectations With Your Team

MD201: Parcel Lockers: Designing A Solution To Manage Incoming Packages & Mail

AM309: Leadership and Management Success at Every Level

MW104: Government Mail Security: A Checklist for Success

5:30-6:30pm Welcoming Reception


DAY 2: TUESDAY, October 4

7:00am-5:00pm Conference Registration Hours

7:00-8:30am Continental Breakfast

8:45-11:15am Keynote Presentations: Critical Industry Issues

1. Outlook 2023: Paper, Postage & Other Industry Challenges

2. What the Mail Industry Faces

3. Mail Just Works: Learn Why and How It Remains Relevant

4. Mail Meets the Web: Keeping Direct Mail Relevant

11:00am-3:00pm Exhibition Hours

12:15-1:15pm Leadership Luncheon

1:30-2:30pm Seminars Round Four

MS209: Using Analytics for Reducing Mail Center Costs

PM303: Full-Service Mailer Scorecard: How to Avoid Paying Penalties

DD301: Do Printing Companies Need to be HIPAA Compliant?

SS301: Security Forum: Essential Training for Mail Center & Admin Personnel

OM209: Virtual Team Building and Management Workshop

IM203: Mailer Responsibilities for Mailing International Goods & Packages

AM306: Roadmap to Turn Your Mail Center into a Corporate Necessity!

2:40-3:40pm Seminars Round Five

PM305: Informed Visibility: New Insights into How Your Mail Moves

DD201: Outsourcing Your Print Production?

SS305: Developing Mail/Parcel Screening & Emergency Response Protocols

MD309: Package Tracking, Accountability & Productivity

OM205: Professionalism in Office Service Operations

D1201: Tools to Improve Inbound Mail Processing

MW106: Rules & Regulations for First Class Bulk, Periodical & Standard Mail

3:50-4:50pm Seminars Round Six

MS206: Mail Management: The Basics

PM109: Understanding and Participating in USPS Promotions

DM303: Print Tips for Marketing to the Baby Boomers

LD303: Team Dynamics: It’s A Choice

MD301: E-commerce Fulfillment & Shipping

IM107: Requirements for Capturing and Printing non-U.S. Addresses

D1203: Enhanced Security Posture with Digital Mail

5:30-7:00pm Gala Exhibitor Reception


Day 3: WEDNESDAY, October 5

7:00am-12:00pm Conference Registration Hours

7:00-8:30am Continental Breakfast

8:45-11:15am Keynote Presentations: “Leadership/Management “

1. Effective Leadership Practices

2. Teamwork: Building Success One Person at a Time

3. Team Communication in the Workplace

4. Managing Today’s Challenges & Tomorrow’s Uncertainty

11:00am-3:00pm Exhibition Hours

12:00-1:00pm Networking Luncheon

1:15-2:15pm Seminars Round Seven

PM201: Saving with Informed Delivery

DM109: Understanding Address Quality Reporting

LD301: Developing New Managers

MD209: Mail & Parcel Distribution Strategies

OM300: Customer Service Program, Making WAVES

IM103: Multiple Ways to Send Mail Internationally

MW105: Benchmarking Your College/University Mail/Delivery Operations

2:30-3:30pm Seminars Round Eight

MS205: How to Optimize Your Mail Center Spend

DM201: Customer Data: Your Greatest Tool or Hindrance?

SS303: Understanding the Need for Mail/Parcel Screening

OM203: Successful Workplace Communication

AM401: Building & Maintaining a Postal Program

DI209: Digital Mail: Real World Applications in Digitized Distribution

MW104: College & University Roundtable/Workshop

3:45pm Final Salute