MAILCOM ’17 Keynotes

MAILCOM ’17 will feature industry leading keynote presentations including:


What’s Ahead For USPS & Business Mailers: Postage Rates & Regulations Review

Robert G. Taub
Postal Regulatory Commission

The current rate and regulation system is under review and could be revised as the Postal Regulatory Commission fulfills its obligations under the postal reform act. Come and hear Chairman Taub outline what the future holds for the U.S. Postal Service and business mailers as rates face their first dynamic overhaul since the postal reform act was passed in 2006.

Tuesday, April 11, 2017, 12:30-2:00pm


Top Ten Concerns Of Mail Managers

Roundtable moderated by
Francis Ruggiero, Chief Editor
Official Mail Guide / MAIL Magazine

The critical issues facing mail managers are discussed by an expert panel with plenty of answers on dealing with new postage rate hikes, technology, and budgets. The panel includes — Adam Collinson, Director of Research & Development, Grayhair Software; Bob Schimek, Senior Director of Postal Affairs, Satori Software; Ronald Goglia, CMDSM, Asst Vice President, Output Distribution Services, Cigna; Floyd Creecy, PMP, CMDSM, ITIL, EMCM, MDC, National Mail Manager, HeiTech Services; Michael Plunkett, President and Chief Executive Officer, Postcom; and Alison Hall, Product Manager, Direct Mail Solutions, Pitney Bowes Presort Services.

Tuesday, April 11, 2017, 8:45-10:00am

Informed Delivery: Daily Emailed Pictures Of Your Mail That Is Being Delivered

Gary Reblin
Vice President of Product Innovation
United States Postal Service

The United State Postal Service continues to believe in the intrinsic value of hardcopy mail. With the expansion of ecommerce and the growth of digital, mail needs to be able to compete. Informed Delivery™ is a new innovative service from the United States Postal Service that is transforming how mail is used by bridging hardcopy mail and digital. Informed Delivery provides residential consumers visibility into their mail, whenever, wherever they are, even while traveling. It makes mail more convenient and accessible to consumers; while increasing response rates and ad impressions for Mailers.  (Also listed as PM105).

Wednesday, April 12, 2017, 11:00am-12:00noon


Direct Mail Revolution: How New Technologies Are Reshaping Direct Mail In The 21st Century

Kevin Gilligan
Vice President
Structural Graphics

Direct Mail is undergoing a revolution fuel by new technologies and the Postal Service’s push to make mail irresistible. New shapes, videos, 3D, sound, taste, and smell technologies are making direct mail more effective and responsive. Structural Graphics is at the forefront of new technology implementation. Kevin Gilligan will show you the future of direct mail and how companies are using new technology to drive results.

Wednesday, April 12, 2017, 12:00-1:00pm


Maintaining The Value Of Mail: A Report From The USPS Inspector General

Tammy Whitcomb
Acting Inspector General
USPS Office of Inspector General

The Inspector General plays a unique role in the industry, investigating all facets of mail communications and postal operations. The OIG’s reports and audits form a backbone of understanding of the Postal Service and their insights are invaluable to business mail managers. Tammy Whitcomb will show you the challenges and opportunities facing the Postal Service and mail industry in the digital age.

Wednesday, April 12, 2017, 8:30-9:30am