MAILCOM ’17 Agenda


Three Days That Will Empower Your Operation, Company, And Career

For three days in April, industry leaders will eat, sleep and drink mail communications management at the annual global convention. Here is the convention agenda. Check back for updates and additional details:

Monday, April 10, 2017

9:00-1:00pm Certification Testing
12:00-6:00pm Registration Hours
1:00-2:00pm Delegate Orientation

2:00-3:00pm Sessions Round One
MS105: Reengineering Mail Services to Eliminate Waste, Reduce Costs and Improve Efficiency and Service
SS306: Using Canines to Protect Your Operations
FS404: PostalOne: Roadmaps and Updates
MP407: Managing a High Volume Mail Production Environment in 2017
PM305: The 3 C’s of Standard Mail
IC101: Design Basics for an Effective Mail & Distribution Center
PD306: What It Takes To Earn CMDSM, CMDSS and MDC Certification
IM109: International Addressing Requirements for Capturing and Printing non-U.S. Addresses

3:15-4:15pm Sessions Round Two
SS403: The Real Value of Mail Screening
AD201: MailPiece Design: Tips to Ensure Your MailPieces Meet Design Requirements
DM201: Making Mail Modern
WM109: Managing Change in a Constantly Changing World
IC201: The Easiest Way to Save
CU109: Cost Savings Ideas to Beat Your Budget
GM109: IMpb and the Meter Customer

4:30-5:30pm Sessions Round Three
MS301: Reinventing Site Logistics for Effective Change Management for the “Agile” Workplace
AD205: What’s Your Address-ability?
FS209: Full Service & Mailer’s Scorecard
MP207: Thinking About Outsourcing Your Print Production?
PM401: Are You Claiming the Best Postage Rate?
LD105: Moving from Manager to Leader
CU305: How to Unify Your Campus Logistics & Processes
GM301: Manage Like Santa

5:30-7:00pm Wine and Cheese Welcome Reception

Tuesday, April 11, 2017

7:00am-5:00pm Registration Hours
7:30-10:00am Continental Breakfast & Keynote Presentation
Top Ten Concerns Of Mail Managers Roundtable moderated by
Francis Ruggiero, Chief Editor, Official Mail Guide/MAIL Magazine

10:00-4:00pm Exhibition Hours

11:15-12:15pm Sessions Round Four
SS409: Mail Center Security Forum: Identifying Essential Training for Mailroom and Administrative Personnel
FS109: Intelligent Mail Roundtable: Full Service, Mailer’s Scorecard, Postage Assessments, And Other Critical Issues Facing Mailers
MP205: Is There a Million Dollars on Your Shop Floor?
PM101: PM101 Postal Reform, PRC & 2017 Rate Hikes: What You Need To Know
LD209: Leadership Training for Supervisors & Managers
IM301: How Will the 2016 UPU Congress Affect International Mailers in the U.S.?

12:30-2:00pm Leadership Luncheon & Keynote Presentation
What’s Ahead For USPS & Business Mailers: Postage Rates & Regulations Review
Robert G. Taub, Chairman, Postal Regulatory Commission

2:15-3:15pm Sessions Round Five
MS305: How to Optimize Your Mail Center Spend
SS201: How to Protect Employees and Customers from Mail Threats
MP405: Mining for Gold in Your Print and Mail Operations
PM103: USPS Pricing and Simplification, 2017-2018
DM301: Marketing Operations Can Support Compliance
WM205: Managing a Multi-Generational Workforce
IC309: Digital Intake Center: Digital Transformation of the Mail Center
PD209: Industry Certifications: It’s Your Career
CU201: Issues In Printing & Mailing In Colleges/Universities

3:30-4:30pm Sessions Round Six
MS207: Creating a Mail/Delivery Services Operations Guide
AD207: NCOALink — Finding The Right Vendor At The Right Price
FS301: Enterprise Postal Strategies
MP301: Increasing the Value of Your Mail & Print Operations
DM209: The Fusion of Physical and Digital for Maximum Multichannel Campaign Results
LD103: Customer Service? Really? Who’s Responsible and What do We do About it?
PD401: How to Excel and Thrive in a Changing Workplace
IM201: Addressing the International Market
GM207: Federal Mail & Parcel Security Compliance Training

4:45-5:45pm Sessions Round Seven
MS309: Sharpen Your Mail Expertise
SS401: Using mmWave Technology for Mail Security
AD401: Your Software is Talking: But Who’s Listening?
DM307: Beyond Business Forms: Growing Your Business with Full Color Variable Printing
WM201: Social Media vs. Traditional Mail
LD201: Bringing Accountability, Credibility & Professionalism to Your Mail Center
IC401: Law Firm Mail Management
CU301: Building Your Mail Center’s Brand
GM303: Why You Need TNT in Your Government Mail Center

6:00-8:00pm Gala Reception – Hard Rock Cafe

Wednesday, April 12, 2017

7:00am-5:00pm Registration Hours
7:30-9:30am Keynote Breakfast & Keynote Presentation
Maintaining The Value Of Mail: A Report From The USPS Inspector General
Tammy Whitcomb, Acting Inspector General, USPS Office of Inspector General

10:00-3:00pm Exhibition Hours

9:45-10:45am Sessions Round Eight
MS201: How to Write Effective Operating Procedures for Mail Services
SS407: Innovations in Personnel Safety in the Mailroom
AD301: Customer Data: Your Greatest Tool or Hindrance?
PM207: Informed Visibility: Knowing Where Your Mail Is & When It Will Be Delivered
DM203: USPS 2017 Promotions: Pushing The Envelope Of Innovation, Saving Money
GM201: Federal Hot Topics: What’s new in 2017 Federal Mail Policy?

11:00-1:00pm Feature Presentations & Lunch
11:00am-12:00pm: Informed Delivery: Daily Emailed Pictures Of Your Mail That Is Being Delivered — Gary Reblin, USPS Vice President of Product Innovation
12:00-1:00 pm: Direct Mail Revolution: How New Technologies Are Reshaping Direct Mail In The 21st Century — Kevin Gilligan, Vice President, Structural Graphics

1:00-1:50pm Sessions Round Nine
MS405: The Secret to a Stress-Free RFP
SS109: Rapid and Reliable Identification of Mailroom White Powder Hazards – CONOPS to Employee Capability
FS407: eInduction: Simplifying Drop Shipping
PM203: Tips for Effectively Working With the USPS
WM301: Women in Management Panel Discussion
LD301: Graduated Discipline
IC306: Digital Age of Mail & Distribution Services
CU203: College & University Workshop: Issues & Answers
IM206: Customs Efficiency for Customer Satisfaction and Cost Containment

2:00-2:50pm Sessions Round Ten
MS401: Mail Communications Manager: The Corporate Consultant
SS205: Security 2017: Mail and Package Screening
FS401: Seamless Acceptance
MP401: All You Wanted to Know About Production Inkjet, But Were Afraid to Ask
PM201: Rules & Regulations for First Class Bulk, Periodical & Standard Mail
LD203: A Philosophy in Employee Management
PD301: Social Media 101
GM401: Government Mail Operations Roundtable

3:00-3:50-pm Sessions Round Eleven
AD403: Address Quality & Data Management Workshop
DM205: Irresistible Mail: How To Make Your Mail Irresistible
IC209: Understanding What Return Mail is Telling You
PD303: Impression Management
CU309: Challenges In Managing The College & University Mail Center
IM401: Taking the Mystery Out of International Mailing

4:00pm Final Salute

* Agenda subject to Change